Contact MyMerrill Customer Service

Why should I report an Issue with MyMerrill?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Merrill Lynch, Pierce, Fenner, and Smith Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Merrill Lynch, Pierce, Fenner & Smith Incorporated (also referred to as "MLPF&S" or "Merrill") makes available certain investment products sponsored, managed, distributed or provided by companies that are affiliates of Bank of America Corporation ("BofA Corp". ).

2. Merrill clients can access and manage investment accounts where and when it’s most convenient. • Transfer money between your linked Merrill investment and Bank of America, N. A. • Read U. S.

3. Other restrictions apply. ²Certain devices are eligible for enrollment in Fingerprint Login. ³Requires enrollment in the service and must be made from a Bank of America consumer checking or savings account.

4. Banking products are provided by Bank of America, N. A. , and affiliated banks, Members FDIC and wholly owned subsidiaries of Bank of America Corporation.

5. Protection (SIPC) and a wholly owned subsidiary of Bank of America Corporation ("BofA Corp").

6. Manage your Bank of America, N. A. • Track income and cash flow in Spending and Budgeting, provided by Bank of America, N. A. • View activity on your Bank of America, N. A.

7. Select Application License Agreement and review the amended Terms & Conditions, which apply to the website and all mobile devices.

8. The MyMerill app for Android is available to clients who have online access to the MyMerill. com website.

9. You may be charged access fees from your wireless service provider depending on your mobile device.

10. Please contact us directly at 800. MERRILL (637. 7455). ¹Deposits are subject to verification and not available for immediate withdrawal.

11. Please check with your wireless service provider for details on specific fees and charges.

1. I also think the app should be updated to include the option of seeing that the mobile deposit(s) you just initiated have been received and are in a "pending" status.I am not tech savvy at all and after a brief walkthrough of some of the cool features this app has, it is so easy to navigate through.

2. For whatever reason the messages timeline is the only way to actually open messages.Constantly getting locked out of my account because the app does not maintain the fingerprint ID.

3. Also, the image of the camera app was very jerky, and sometimes it cuts off part of the document, but during picture snap, the entire document was within frame.Getting into the app is easy enough.

4. Does not allow you to see your passcode as you type it in which makes it easy to type it improperly on a touch screen when you have a complex passcode and then after a few tries it locks you out permanently.

5. Then when you do get in it takes 30 seconds to load the app and force quits every time I try to open messages.

6. But recently, when trying to make mobile check deposits, it takes me two or three attempts each check.

7. Considering how much time it takes to finally get a clear image the concept of mailing them in instead becomes attractive.

8. Also when I took pictures of my documents, it somehow generated multiple images of the same image on every picture taken.

9. Messages in the secure inbox always show up as expired even when their expiration date is months out.

10. It had a recent issue of getting stuck on the splash screen.

11. It has an amazingy difficult time processing images for the back of checks.

1. Fix MyMerrill Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MyMerrill: Restarting the app will resolve most errors.
2. Update the MyMerrill App. Here is how:
   1. On Android goto PlayStore » Search for "MyMerrill" » Open MyMerrill » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MyMerrill » click "UPDATE".
3. Clear MyMerrill app cache: Clearing cached data will force your app to retrieve the latest data directly from MyMerrill servers.
   1. On Android, goto Settings » Apps » Select "MyMerrill" » click Storage » click "Clear Cache".
4. Check MyMerrill app permissions. If any of these permissions required to use your device's features are disenabled, MyMerrill might not work.
5. Uninstall and reinstall MyMerrill. If nothing else has worked, completely uninstall MyMerrill then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MyMerrill not working

2. Fix MyMerrill Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MyMerrill be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MyMerrill not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MyMerrill may not be able to connect to the Internet when running in the background.