Contact Merrill Edge Customer Service

Why should I report an Issue with Merrill Edge?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Merrill Lynch, Pierce, Fenner, and Smith Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The Merrill Edge mobile app lets you access and manage your accounts and investments where and when it’s most convenient. • Transfer money between your Merrill Edge investment accounts and your linked Bank of America, N. A. • Make transfers to and from accounts held at other financial institutions that you’ve set up on the website. ¹Deposits are subject to verification and not available for immediate withdrawal.

2. Merrill Lynch, Pierce, Fenner & Smith Incorporated (also referred to as "MLPF&S" or "Merrill") makes available certain investment products sponsored, managed, distributed or provided by companies that are affiliates of Bank of America Corporation ("BofA Corp". ).

3. Other restrictions apply. ²Requires enrollment in the service and must be made from a Bank of America consumer checking or savings account.

4. Banking products are provided by Bank of America, N. A. , and affiliated banks, Members FDIC and wholly owned subsidiaries of Bank of America Corporation.

5. Protection (SIPC) and a wholly owned subsidiary of Bank of America Corporation ("BofA Corp").

6. The Merrill Edge app for Android is available to clients who have online access to the MerrillEdge. com website.

7. Select Application License Agreement and review the amended Terms & Conditions, which apply to the website and all mobile devices.

8. You may be charged access fees from your wireless service provider depending on your mobile device.

9. Dollar and frequency limits apply. ³Certain devices are eligible for enrollment in Fingerprint Login.

10. Please check with your wireless service provider for details on specific fees and charges.

11. For more information about Merrill privacy and security, please visit ml. com/privacy.

1. This is especially frustrating with options since you will need to start over and wait as you click through 3+ screens to find the exact option again.Acceptable app for quickly making simple trades and looking at your account balance, but it is buggy at times (switches between gains and losses views).

2. If I am an existing customer with account and biometrics setup, why would I need to see the option of "let's get started" or "login" every single time?! It was working fine with just login for years.

3. Manually going through your options is like walking on a beach full of dead whales, because some options you can only access one way and other options another, meaning more screens to bypass.

4. Very disappointed, good access to ML research but cant close out options orders without app crashing needing to rush over to computer.

5. I am assuming it was a bad attempt to have headers always on top? But yeah... to make it even worse, you can also scoll the headers sideways and values won't move...Stupid initial page on new version.

6. It's getting worse with time... While some functionalities were added, it seems like user experience is taking steps back.

7. I would be terrified if my only choice was to use this app if I quickly needed to react and make trades due to rapidly changing market or individual stock conditions where I didn't have proper orders already set up.

8. Some charts in the app have always been stupid! e.g when it's showing only 4 data points for a monthly chart instead of 30!This app is terrible for banking.

9. Expect a lag time of at least 5 seconds whenever you want to change screens.

10. It is very clunky and you will lose what security you are trying to buy/sell when you change which account you want to trade from.

11. It need some serious clean up, that's about the rest of what I have to say.I prefer to use any other app over this one, but the benefits for bofa are so good.

1. Fix Merrill Edge Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Merrill Edge: Restarting the app will resolve most errors.
2. Update the Merrill Edge App. Here is how:
   1. On Android goto PlayStore » Search for "Merrill Edge" » Open Merrill Edge » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Merrill Edge » click "UPDATE".
3. Clear Merrill Edge app cache: Clearing cached data will force your app to retrieve the latest data directly from Merrill Edge servers.
   1. On Android, goto Settings » Apps » Select "Merrill Edge" » click Storage » click "Clear Cache".
4. Check Merrill Edge app permissions. If any of these permissions required to use your device's features are disenabled, Merrill Edge might not work.
5. Uninstall and reinstall Merrill Edge. If nothing else has worked, completely uninstall Merrill Edge then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Merrill Edge not working

2. Fix Merrill Edge Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Merrill Edge be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Merrill Edge not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Merrill Edge may not be able to connect to the Internet when running in the background.