Contact Cross DJ Customer Service

Why should I report an Issue with Cross DJ - Music Mixer App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Mixvibes to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I didn't and I'm regretting it, though I'm still happy with the features that this version of Cross DJ has, the paid Pro version (which is the same price as paying to "unlock" this app) has a lot more functionality.

2. When I recorded a mix and looked at the track listing for the recorded mix, the songs did not match to the recorded info, they were all diffent songs in my music library.

3. AIso I got a new phone & can't seem to access my purchasesI've used this for 2 years and it's finally quiting on me? Doesn't play anymore music, whatsoever.

4. Kind of annoying, but hopefully fixable in the next update.first of all I must say I love this app despite the bad experiences I've had with it and I've recorded over 10, 1-4 hr sets of house music.

5. Missing some bells & whistles, cue points aren't user friendly, however I negated the 5th star because the scratch sound doesn't seem to Line up 100% with the sound que and is a bit off in frequency.

6. Control functionality is almost flawless, minimal beat drift with the synch option, well placed and well designed pitch bending, as well as good EQ, master volume, and gain output.

7. But give it time and it's back to normal.I had thought the reviews about the audio quality of the song tracks we wanted to remix being made into garbled messes were joking.

8. Also, no matter what I do with the Android tablet I use, there are still random issues where the music stops for a count or two.

9. I've ignored this stuff because all I want the app to do is slow my music down because it's a nice vibe on a lot of songs.

10. When it I play with the setting, audio is restored but at a very low quality which makes it not worth using at that given moment.

11. After paying for the full version the included sample packs aren't loading into the app.

1. Fix Cross DJ Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Cross DJ: Restarting the app will resolve most errors.
2. Update the Cross DJ App. Here is how:
   1. On Android goto PlayStore » Search for "Cross DJ" » Open Cross DJ - Music Mixer App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cross DJ » click "UPDATE".
3. Clear Cross DJ - Music Mixer App app cache: Clearing cached data will force your app to retrieve the latest data directly from Cross DJ servers.
   1. On Android, goto Settings » Apps » Select "Cross DJ - Music Mixer App" » click Storage » click "Clear Cache".
4. Check Cross DJ app permissions. If any of these permissions required to use your device's features are disenabled, Cross DJ might not work.
5. Uninstall and reinstall Cross DJ. If nothing else has worked, completely uninstall Cross DJ then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Cross DJ not working

2. Fix Cross DJ Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Cross DJ be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Cross DJ not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Cross DJ may not be able to connect to the Internet when running in the background.