Contact GPS Essentials Customer Service

Why should I report an Issue with GPS Essentials?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of mictale.com to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. For that reason alone I made the small donation but there is so much more that this app gives you.I've been using this app for several years now to help track my hiking progress through rugged terrain.

2. I really believe they thought they could use Google maps on their phones to get back to civilization not realizing that without cell service, that function doesn't work.

3. It will track my exact route if my screen stays on, but it is a pain to hold my phone and constantly refresh the screen.

4. The customizable dashboards are wonderful, putting the information you need right where you can see!Has a lot of features but the one I care most about is the ability to track my hiking routes on the satellite view.

5. As soon as I put my phone in my pocket or let the screen go dark it starts tracking from that point on to when I refresh in a straight line.

6. The issue that many people report with track recording going haywire is easily solved by setting your permissions to allow this app to run in the background.

7. This is in contrast to other, hiking tracking appsI have used that consume much more of the phones battery and so have to be turned off after a few hours.

8. I use it for cycling, hiking, xc skiing, hunting.I used an earlier version on my old phone and it was great.

9. The latest, however, is a nightmare - incredibly difficult to find your way around (it's not even clear how to get back to the main menu screen) and over-complicated (what's the difference between a 'track' and a 'stream'?).

10. I looked, and sure enough, with the new version of Android, the app wasn't given permission to access location, which made it useless.

11. Unfortunately it measures in straight lines when the screen is off which creates inaccurate distances and I cannot see my exact route.

1. Fix GPS Essentials Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart GPS Essentials: Restarting the app will resolve most errors.
2. Update the GPS Essentials App. Here is how:
   1. On Android goto PlayStore » Search for "GPS Essentials" » Open GPS Essentials » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GPS Essentials » click "UPDATE".
3. Clear GPS Essentials app cache: Clearing cached data will force your app to retrieve the latest data directly from GPS Essentials servers.
   1. On Android, goto Settings » Apps » Select "GPS Essentials" » click Storage » click "Clear Cache".
4. Check GPS Essentials app permissions. If any of these permissions required to use your device's features are disenabled, GPS Essentials might not work.
5. Uninstall and reinstall GPS Essentials. If nothing else has worked, completely uninstall GPS Essentials then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing GPS Essentials not working

2. Fix GPS Essentials Server issues & Internet Connection

1. Check network connection: An unstable Internet will make GPS Essentials be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to GPS Essentials not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, GPS Essentials may not be able to connect to the Internet when running in the background.