Published by LinkedIn

Report an issue with SlideShare.
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Why should I report an Issue with SlideShare?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of LinkedIn to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About SlideShare

1. Explore over 15 million presentations, videos and infographics in stunning, full-screen layout. No time to read now?

2. Boost your knowledge anytime, anywhere with the official SlideShare app.

3. Save favorites to read later - even offline! - Save your favorites to read later (even offline! - And now you can clip the best content on SlideShare and organize your research into Clipboards, all in one place. - So much more than just slides! - Students can use SlideShare for academic research, professionals can deepen their industry knowledge, and everyone can explore interesting topics to learn something new!

SlideShare Customer Insights

1. Please fix these bugs and ai will rate it 5🌟.It's really difficult , almost impossible, to get in through your email address as it keeps telling you that your password is incorrect, even after cross checking and changing it .. I retrieved my old unused FB account, logged into it, then got through somehow ... Tiresome process .. but the app is really useful !!I love slide share.

2. No matter how many times I tried to open this using my facebook account (because I don't have slideshare and linkedin accounts) it doesn't let me enter.

3. There's not even a single functioning feature in this whole damn thing!! I tried the most basic function of saving a ppt and IT DID NOT WORK!! First of all you have to click as many times to just finish saving it.

4. congratulations to the developers!! 31May19- I am taking away one star from the rating because after using it for certain time I really feel that following feature must have been added to make it an efficient tool - 1.

5. So don't bother with it.I just joined LinkedIn and slideshare because I found a presentation that I really love and have been trying to save it to download and edit it, since it is a template for a presentation.

6. I am also having a hard time signing in, when I tap 'forgot password' and then reset another password then signing in again, it doesn't work that easily.

7. Thank you for assistance and understanding.I tried logging-in using the app through facebook and linkedin but failed, but when I tried logging-in through browser I get through.

8. But! There's no such thing or feature as "saved" in the entire app! I searched the whole thing to find where the heck it had saved the ppt but to no avail.

9. I'm making this comment because I hope you already fixed this problem the next time I'll try to download this app again.

10. When I log in online everything works fine, email and password wise, but when I go to save the presentation it redirects me to the app which I have downloaded 2 times.

11. Instead, it just keeps on loading then suddenly stops then when you try to tap facebook one more time it will just load again and again.

Steps to Troubleshoot & Fix SlideShare Issues

1. Fix SlideShare Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SlideShare: Restarting the app will resolve most errors.
  2. Update the SlideShare App. Here is how:
    1. On Android goto PlayStore » Search for "SlideShare" » Open SlideShare » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SlideShare » click "UPDATE".
  3. Clear SlideShare app cache: Clearing cached data will force your app to retrieve the latest data directly from SlideShare servers.
    1. On Android, goto Settings » Apps » Select "SlideShare" » click Storage » click "Clear Cache".
  4. Check SlideShare app permissions. If any of these permissions required to use your device's features are disenabled, SlideShare might not work.
  5. Uninstall and reinstall SlideShare. If nothing else has worked, completely uninstall SlideShare then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SlideShare not working


2. Fix SlideShare Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SlideShare be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SlideShare not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SlideShare may not be able to connect to the Internet when running in the background.

Reported Issues