Contact GPS Logger Customer Service

Why should I report an Issue with GPS Logger for Android?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Mendhak to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. People having trouble may also want to turn off battery optimizer for this app as it could limit it's ability to operate in the background.Great app for taking GPS traces and uploading them to various services.

2. I disable "Google Location Accuracy" in phone settings to prevent erroneous network locations from overriding valid GPS readings.

3. Despite the warning in the settings, keeping GPS enabled does not cause dramatic battery drain with a recording interval of 3 seconds.

4. Otherwise very good.My newest phone has a nasty GPS bug that prevents many apps from working correctly and very inaccurate network location is used instead of good GPS.

5. No big loss.Have been using this app for a few years now, but recently after I've switched to another phone (Huawei P30 Pro), I have noticed that I cannot use the MSL altitude correction anymore as it shows 'n/a' value in the altitude field.

6. This app, however, is able to keep the GPS alive in the background then the other apps work, and I can easily set a GPS polling interval to manage battery use.

7. I turned off network location (GPS only), 60 second intervals, 5 meter sensitivity, no motion filtering, and auto upload to Google Drive.

8. Maybe I've got something set wrong! It works great but as soon as i change focus from the app to another app like YouTube or the camera...just any other app that removes this app from the screen it stops recording points.

9. However, recently after changing to an Oppo AX5 phone, I found that all log files created by GPSLogger were deleted every time I stopped and then started the logging.

10. Splitting the file into multiple tracks according to when the start/stop button was pressed, would be nice.This app worked well on my previous device.

11. This does mean it can take a bit of testing and tweaking to set up for your use case, but with the use of profiles you can easily back that up after doing it once and have different profiles for different situations.

1. Fix GPS Logger Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart GPS Logger: Restarting the app will resolve most errors.
2. Update the GPS Logger App. Here is how:
   1. On Android goto PlayStore » Search for "GPS Logger" » Open GPS Logger for Android » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GPS Logger » click "UPDATE".
3. Clear GPS Logger for Android app cache: Clearing cached data will force your app to retrieve the latest data directly from GPS Logger servers.
   1. On Android, goto Settings » Apps » Select "GPS Logger for Android" » click Storage » click "Clear Cache".
4. Check GPS Logger app permissions. If any of these permissions required to use your device's features are disenabled, GPS Logger might not work.
5. Uninstall and reinstall GPS Logger. If nothing else has worked, completely uninstall GPS Logger then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing GPS Logger not working

2. Fix GPS Logger Server issues & Internet Connection

1. Check network connection: An unstable Internet will make GPS Logger be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to GPS Logger not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, GPS Logger may not be able to connect to the Internet when running in the background.