Published by PEBMED S.A. on Feb 27, 2024

Report an issue with Afya Whitebook.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Afya Whitebook: App Medicina?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of PEBMED S.A. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Afya Whitebook: App Medicina image 1 contact Afya Whitebook: App Medicina image 2

Afya Whitebook Customer Insights

1. How to change language to english in this app??is there any setting kindly guidelately is no working as the beginning, always asking to update when you do does not openVery good, objective and practice.Eventualmente e sem aviso, exige uma atualização pela loja de aplicativos, no primeiro uso do dia, deixando o usuário sem acesso.

2. Parou de funcionar e não acessa o Suporte.

3. Poderia avisar com alguma antecedência.

Steps to Troubleshoot & Fix Afya Whitebook Issues

1. Fix Afya Whitebook Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Afya Whitebook: Restarting the app will resolve most errors.
  2. Update the Afya Whitebook App. Here is how:
    1. On Android goto PlayStore » Search for "Afya Whitebook" » Open Afya Whitebook: App Medicina » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Afya Whitebook » click "UPDATE".
  3. Clear Afya Whitebook: App Medicina app cache: Clearing cached data will force your app to retrieve the latest data directly from Afya Whitebook servers.
    1. On Android, goto Settings » Apps » Select "Afya Whitebook: App Medicina" » click Storage » click "Clear Cache".
  4. Check Afya Whitebook app permissions. If any of these permissions required to use your device's features are disenabled, Afya Whitebook might not work.
  5. Uninstall and reinstall Afya Whitebook. If nothing else has worked, completely uninstall Afya Whitebook then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Afya Whitebook not working


2. Fix Afya Whitebook Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Afya Whitebook be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Afya Whitebook not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Afya Whitebook may not be able to connect to the Internet when running in the background.

Reported Issues