Contact Medisafe Pill & Med Reminder Customer Service

Why should I report an Issue with Medisafe Pill & Med Reminder?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Medisafe® 💊⏰ to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. PLEASE allow for an actual overlay option!!This app is useful for keeping track of what meds you take and when, but sometimes the notification/pop up reminding you to take them comes late.

2. My only option now would be to create it all over (managing for 4 people) and actually create an account which is a separate process, and then pay again.Almost perfect.

3. It reminds you on time to take your meds but if you're unable to or forget to hit the take button it will go off 10 minutes later (it's a pill bottle shaking - but you can change that) Have 2 PROBLEMS.

4. So making up labels for left and right eye, repeating the same protocol otherwise but then adjusting the calendar in dosage protocol for each case was messy.

5. The app offers no escape either.Having pop up notifications was a must for me as I work in a digital/web/marketing field and I get a ton of notifications every day so I don't always see/interact with notifications immediately... But the pop-up isn't actually an overlay pop-up.

6. This is a good app, but I can't recommend it to people who aren't a little tech savvy because they won't understand the technical workarounds to get it to function properly.Could've been perfect.

7. It doesn't reschedule the medication for you, so you have to modify the start date and make it look like you're just starting the medication for the first time.

8. Other than that it is a good app, the symptom tracker and history of dosages are both helpful.

9. Also they send constant emails about your "medication weekly summary" and there's literally no way to unsubscribe, the link is broken.

10. The current 'Report' option only shows medication.

11. One or twice would be sufficient... The other thing is when you take a weekly medication early.

1. Fix Medisafe Pill & Med Reminder Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Medisafe Pill & Med Reminder: Restarting the app will resolve most errors.
2. Update the Medisafe Pill & Med Reminder App. Here is how:
   1. On Android goto PlayStore » Search for "Medisafe Pill & Med Reminder" » Open Medisafe Pill & Med Reminder » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Medisafe Pill & Med Reminder » click "UPDATE".
3. Clear Medisafe Pill & Med Reminder app cache: Clearing cached data will force your app to retrieve the latest data directly from Medisafe Pill & Med Reminder servers.
   1. On Android, goto Settings » Apps » Select "Medisafe Pill & Med Reminder" » click Storage » click "Clear Cache".
4. Check Medisafe Pill & Med Reminder app permissions. If any of these permissions required to use your device's features are disenabled, Medisafe Pill & Med Reminder might not work.
5. Uninstall and reinstall Medisafe Pill & Med Reminder. If nothing else has worked, completely uninstall Medisafe Pill & Med Reminder then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Medisafe Pill & Med Reminder not working

2. Fix Medisafe Pill & Med Reminder Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Medisafe Pill & Med Reminder be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Medisafe Pill & Med Reminder not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Medisafe Pill & Med Reminder may not be able to connect to the Internet when running in the background.