Published by MEDION AG

Report an issue with External Keyboard.
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Why should I report an Issue with External Keyboard?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MEDION AG to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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External Keyboard Customer Insights

1. An app that has been dead for 6 years, still hauting the play store.

2. Won't even work for the newer systems.Very good app.

Steps to Troubleshoot & Fix External Keyboard Issues

1. Fix External Keyboard Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart External Keyboard: Restarting the app will resolve most errors.
  2. Update the External Keyboard App. Here is how:
    1. On Android goto PlayStore » Search for "External Keyboard" » Open External Keyboard » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for External Keyboard » click "UPDATE".
  3. Clear External Keyboard app cache: Clearing cached data will force your app to retrieve the latest data directly from External Keyboard servers.
    1. On Android, goto Settings » Apps » Select "External Keyboard" » click Storage » click "Clear Cache".
  4. Check External Keyboard app permissions. If any of these permissions required to use your device's features are disenabled, External Keyboard might not work.
  5. Uninstall and reinstall External Keyboard. If nothing else has worked, completely uninstall External Keyboard then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing External Keyboard not working


2. Fix External Keyboard Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make External Keyboard be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to External Keyboard not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, External Keyboard may not be able to connect to the Internet when running in the background.

Reported Issues