Published by Exideas on Feb 2, 2024

Report an issue with MessagEase Keyboard.
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Why should I report an Issue with MessagEase Keyboard?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Exideas to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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MessagEase Keyboard Customer Insights

1. You get all the normal capabilities in only 9 keys, with tons of customizeable options, from size and colors, to the particular special characters you may wish to add, move or delete from the keyboard… all with one hand if you wish.I've been using this keyboard for years to serve as a better keyboard for single-handed use than qwerty (I normally use Gboard for two-handed).

2. Message ease is unparalleled for one-handed operation, but when I have two hands available, there are times I want standard qwerty-swype, and it's a pain to have to switch default keyboards back and forth (in android settings).I've been using MessagEase for many years, but I've finally decided to abandon it, since the devs have as well.

3. I would like to be able to easily switch to a simple Qwerty keyboard and back using the hand button.I've used thrs app for several years across different phones and love it.

4. Flick keyboards are really good.I have been using this keyboard extensively for years, and it is definitely the best touchscreen keyboard I have ever used (and I tried about 8).

5. The app has a suite of options to customize controls and usability.EDIT: I fiddled with the keyboard settings and spent the last 90 minutes on my compulsive writing habit and I am typing as fast as I did on a full touch QWERTY.

6. Love the app! Typing is just so much more convenient this way, however, I still can't figure out how to quickly switch to a different keyboard without going to settings.

7. The only issues I have had with it are quite minor, such as the symbol key not allowing me to access some letters I would expect to find there and the emoji picker being pretty much terrible, but this barely affects me as I almost never use emojis.I have been using MessagEase for about a year.

8. Can you please integrate a way to switch keyboards.I love that fewer "keys" in MessageEase means my fat fingers can hit the key I want.

9. It doesn't work well with jetpack-compose text boxes, its autocorrect is worse than every other keyboard, and its full of bugs.

10. Select Input Method and then select the input method you wish to switch to." but this method stopped working years ago.

11. my remaining issues are that the color customization sliders don't have a preview, I can't move or swap the finger and backspace keys, and I wish that the swipe command on upper-left A was a single tap.

Steps to Troubleshoot & Fix MessagEase Keyboard Issues

1. Fix MessagEase Keyboard Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MessagEase Keyboard: Restarting the app will resolve most errors.
  2. Update the MessagEase Keyboard App. Here is how:
    1. On Android goto PlayStore » Search for "MessagEase Keyboard" » Open MessagEase Keyboard » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MessagEase Keyboard » click "UPDATE".
  3. Clear MessagEase Keyboard app cache: Clearing cached data will force your app to retrieve the latest data directly from MessagEase Keyboard servers.
    1. On Android, goto Settings » Apps » Select "MessagEase Keyboard" » click Storage » click "Clear Cache".
  4. Check MessagEase Keyboard app permissions. If any of these permissions required to use your device's features are disenabled, MessagEase Keyboard might not work.
  5. Uninstall and reinstall MessagEase Keyboard. If nothing else has worked, completely uninstall MessagEase Keyboard then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MessagEase Keyboard not working


2. Fix MessagEase Keyboard Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MessagEase Keyboard be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MessagEase Keyboard not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MessagEase Keyboard may not be able to connect to the Internet when running in the background.

Reported Issues