Contact NASA Mars Cardboard Experience Customer Service

Why should I report an Issue with NASA Mars Cardboard Experience?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of NASA  to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The NASA Mars Cardboard Experience gives you an immersive view of several different technologies that may be used by astronauts exploring the Martian landscape.

2. Includes both cardboard and non-cardboard options for view. *** Designed for use on the latest Android devices.

3. Learn about how humans will utilize technology to pioneer the Red Planet.

4. Performance may suffer on older phones or tablets.

1. Hope someday we could go there in person.What can you do other then move around?But inefficient.

2. This app doesn't work on my phone.

3. 2017Very good application.

4. Loved it.

5. Stutters when moving camera and delays when navigating away from the app.

1. Fix NASA Mars Cardboard Experience Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart NASA Mars Cardboard Experience: Restarting the app will resolve most errors.
2. Update the NASA Mars Cardboard Experience App. Here is how:
   1. On Android goto PlayStore » Search for "NASA Mars Cardboard Experience" » Open NASA Mars Cardboard Experience » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NASA Mars Cardboard Experience » click "UPDATE".
3. Clear NASA Mars Cardboard Experience app cache: Clearing cached data will force your app to retrieve the latest data directly from NASA Mars Cardboard Experience servers.
   1. On Android, goto Settings » Apps » Select "NASA Mars Cardboard Experience" » click Storage » click "Clear Cache".
4. Check NASA Mars Cardboard Experience app permissions. If any of these permissions required to use your device's features are disenabled, NASA Mars Cardboard Experience might not work.
5. Uninstall and reinstall NASA Mars Cardboard Experience. If nothing else has worked, completely uninstall NASA Mars Cardboard Experience then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing NASA Mars Cardboard Experience not working

2. Fix NASA Mars Cardboard Experience Server issues & Internet Connection

1. Check network connection: An unstable Internet will make NASA Mars Cardboard Experience be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to NASA Mars Cardboard Experience not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, NASA Mars Cardboard Experience may not be able to connect to the Internet when running in the background.