Published by NASA 

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Why should I report an Issue with NASA Visualization Explorer?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of NASA  to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About NASA Visualization Explorer

1. A direct connection to NASA’s extraordinary fleet of research spacecraft, this app presents cutting edge research stories in an engaging and exciting format.

2. This is the NASA Visualization Explorer, the coolest way to get stories about advanced space-based research delivered right to your Android device.

3. Download it now, tap into the power of NASA’s cutting-edge research today and check for new stories every other week!

4. See the Earth as you’ve never seen it before; travel to places otherwise unavailable to even the most intrepid explorers!

5. NASA SCIENCE: REVEALED!

NASA Visualization Explorer Customer Insights

1. Hours upon hours have I spent looking at the phenomenal work our Space Agency does, every day! Chronicling achievements in great aims, the visualizations are easy to follow and is busting at the seams, there is so much info on all the missions / programs I am following.

2. The standard channel works fine for my family's needs.I have always loved space and have aimed to work in nasa when I grow up.

3. Having used this tool for years, I feel qualified to give it Two Thumbs Up! (5 Stars.)I have blue prints for my design for a real working UFO.

4. Operats the same way as a real UFO and is completely silent.. This project will be an asset for the NASA space travel events.

5. I need a teem a lab,, and funding to build the world's first exact copy of a working real UFO.

6. This app is too very much useful for me as I wish to learn more about space All thanks to NASA😊amazing and awe inspired as All ways.

7. however the content is great.Really good, visually attractive and informative.

8. Please respond.Content on the app is very nice , I loved it but the app was unstable.

9. Regards to all.... just jackthe data consumption omg! can't it be toned down to hq or something.

10. Thank you so much for your consideration in this matter.... NASA.

11. Unhealthy for phone.Can't watch in 4K because my TV doesn't have that fidelity to view in 4K.

Steps to Troubleshoot & Fix NASA Visualization Explorer Issues

1. Fix NASA Visualization Explorer Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart NASA Visualization Explorer: Restarting the app will resolve most errors.
  2. Update the NASA Visualization Explorer App. Here is how:
    1. On Android goto PlayStore » Search for "NASA Visualization Explorer" » Open NASA Visualization Explorer » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NASA Visualization Explorer » click "UPDATE".
  3. Clear NASA Visualization Explorer app cache: Clearing cached data will force your app to retrieve the latest data directly from NASA Visualization Explorer servers.
    1. On Android, goto Settings » Apps » Select "NASA Visualization Explorer" » click Storage » click "Clear Cache".
  4. Check NASA Visualization Explorer app permissions. If any of these permissions required to use your device's features are disenabled, NASA Visualization Explorer might not work.
  5. Uninstall and reinstall NASA Visualization Explorer. If nothing else has worked, completely uninstall NASA Visualization Explorer then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing NASA Visualization Explorer not working


2. Fix NASA Visualization Explorer Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make NASA Visualization Explorer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to NASA Visualization Explorer not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, NASA Visualization Explorer may not be able to connect to the Internet when running in the background.

Reported Issues