Contact LearnEnglish Grammar (US edition) Customer Service

Why should I report an Issue with LearnEnglish Grammar (US edition)?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of British Council to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Also, after trying the app for a few days, I would recommend adding the possibility to translate words or sentence in our mother tongue or explain the meaning when we click on it or let us select the text, then copy it and translate it in our favorite translator app.I think it to be the best app for improving as it has varied kinds of exercises designed in order to sharpen our English grammar skills.

2. Edit after your answer: Obviously, I understand that you need to pay your devs, but you can purpose a paid subscription to remove ads like annual registration or lifetime .... as you want but please, let us the choice to pay or not.

3. Would it be possible to remove it or make available paid version with ability to disable advertisements at all?I'm evaluating this app for use by my ESL students and I have two suggestions.

4. It would be frustrating for a learner when it interrupts answering a question (maybe offer a paid option to remove ads).

5. I especially would like to thank the British Council for designing such an attractive, engrossing and such a helpful app.The answers get rest in the un scramble sentences.

6. There are some questions that I make mistakes because it is difficult to guess the verb only looking at the picture and also when there is a diferente between the symbols, as cumma or dot, try let this more flexible.

7. Please, correct it.The app is great, but although the owners are looking to earn money while making it free for us, many of the ads are intrusive.

8. after every 30 seconds it apears the worst app again and again.Thank you for such great application.

9. You gave a possibility to students who has access of a mobile to study and improve, and also when there is no internet.

10. Also, the keyboard predictive text should be turned off to avoid using it as a cheat (maybe an internal keyboard).Too many ads.

11. I have no more words to thank this great job you are doing.

1. Fix LearnEnglish Grammar (US edition) Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart LearnEnglish Grammar (US edition): Restarting the app will resolve most errors.
2. Update the LearnEnglish Grammar (US edition) App. Here is how:
   1. On Android goto PlayStore » Search for "LearnEnglish Grammar (US edition)" » Open LearnEnglish Grammar (US edition) » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for LearnEnglish Grammar (US edition) » click "UPDATE".
3. Clear LearnEnglish Grammar (US edition) app cache: Clearing cached data will force your app to retrieve the latest data directly from LearnEnglish Grammar (US edition) servers.
   1. On Android, goto Settings » Apps » Select "LearnEnglish Grammar (US edition)" » click Storage » click "Clear Cache".
4. Check LearnEnglish Grammar (US edition) app permissions. If any of these permissions required to use your device's features are disenabled, LearnEnglish Grammar (US edition) might not work.
5. Uninstall and reinstall LearnEnglish Grammar (US edition). If nothing else has worked, completely uninstall LearnEnglish Grammar (US edition) then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing LearnEnglish Grammar (US edition) not working

2. Fix LearnEnglish Grammar (US edition) Server issues & Internet Connection

1. Check network connection: An unstable Internet will make LearnEnglish Grammar (US edition) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to LearnEnglish Grammar (US edition) not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, LearnEnglish Grammar (US edition) may not be able to connect to the Internet when running in the background.