Contact Cycle in Customer Service

Why should I report an Issue with Cycle information for Bavaria?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Bayerische Staatsregierung to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Beim Zoomen springt die Karte extrem oft, was die Navigation sehr stört.Contrary to what the producers claim, I have downloaded the very latest version - March 2014 - and landscape is simply not available; the app freezes and crashes.

2. Excellent from Bavarian governmentTolle Idee, doch leider nur sehr schwer zu bedienen.

3. Samsung S3 Mini.Fantastic information and lovely interface.

4. Pity, could have been useful.

5. Gpx tracks great.

1. Fix Cycle in Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Cycle in: Restarting the app will resolve most errors.
2. Update the Cycle in App. Here is how:
   1. On Android goto PlayStore » Search for "Cycle in" » Open Cycle information for Bavaria » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cycle in » click "UPDATE".
3. Clear Cycle information for Bavaria app cache: Clearing cached data will force your app to retrieve the latest data directly from Cycle in servers.
   1. On Android, goto Settings » Apps » Select "Cycle information for Bavaria" » click Storage » click "Clear Cache".
4. Check Cycle in app permissions. If any of these permissions required to use your device's features are disenabled, Cycle in might not work.
5. Uninstall and reinstall Cycle in. If nothing else has worked, completely uninstall Cycle in then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Cycle in not working

2. Fix Cycle in Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Cycle in be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Cycle in not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Cycle in may not be able to connect to the Internet when running in the background.