Contact ourlounge USA Customer Service

Why should I report an Issue with ourlounge USA?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of McDonald's to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Being signed in automatically will make veiwing schedules or your wallet really easy, everything else would go smoother if we could be signed in automatically or stay signed in.Had absolutely no problem with app until last 2 updates!!!! since I updated twice, app never opens, just sits with purple background and m in middle!!!!!! can't access anything, schedule (must have!!!), discounts, daily voice....I'm a crew trainer and I'm supposed to be showing new crew how to access everything mentioned above but app makes us look REALLY BAD!!!!Ive been having A LOT of issues with this app, it wont even let me login to see my schedule.

2. All of the options no longer show up, making it impossible for us to view our schedule unless we visit the actual site online, which kind of renders this app useless considering this is supposed to be a shortcut to the site.

3. They have once again broken the login process for crew members, rendering the app completely useless.

4. Unfortunately, it still needs a ton of work.I cannot login through Outlook and my friend who works with me cannot login through Google.

5. This is one of many login issues, such as not staying logged in whenever you do if you're lucky, among others.

6. That's assuming we're lucky, it's a different story if you start getting errors.Just doesn't seem to work.

7. Also, if you are lucky enough to finally get signed in, you have maybe a 10% chance of it actually giving you access to the employee discount in the McDonald's app.

8. The app is slow, you have to go through four seperate loading screens to get anywhere, with each having the potential to not work and send you back to the beginning.

9. The website version actually let's me login but due to the terrible nature of this, I can't get the employee discountThis app is just unusable.

10. Complete and utter garbage, has been broken for months, and they clearly are making no effort to fix it.Literal worse app I've ever had to experience.

11. It goes back to the login screen and does not say or do anything.

1. Fix ourlounge USA Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart ourlounge USA: Restarting the app will resolve most errors.
2. Update the ourlounge USA App. Here is how:
   1. On Android goto PlayStore » Search for "ourlounge USA" » Open ourlounge USA » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ourlounge USA » click "UPDATE".
3. Clear ourlounge USA app cache: Clearing cached data will force your app to retrieve the latest data directly from ourlounge USA servers.
   1. On Android, goto Settings » Apps » Select "ourlounge USA" » click Storage » click "Clear Cache".
4. Check ourlounge USA app permissions. If any of these permissions required to use your device's features are disenabled, ourlounge USA might not work.
5. Uninstall and reinstall ourlounge USA. If nothing else has worked, completely uninstall ourlounge USA then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing ourlounge USA not working

2. Fix ourlounge USA Server issues & Internet Connection

1. Check network connection: An unstable Internet will make ourlounge USA be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to ourlounge USA not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, ourlounge USA may not be able to connect to the Internet when running in the background.