Published by Malayan Banking Berhad on Oct 16, 2024

Report an issue with Maybank2u Biz.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Maybank2u Biz?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Malayan Banking Berhad to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Maybank2u Biz

1. Checkers can authorise web and mobile transactions conveniently using Secure2u.

2. Now with the added ‘Multi-select’ feature to approve up to 10 transactions at a time with a single authentication.

3. With the built in Invoices tool, you can create, customise and track invoices in the same place you do your banking.

4. Make quick and informed decisions on the go with fuss-free business transactions on the M2U Biz app.

5. Approve up to 10 transactions at a time with a single authentication.

6. Make open payments and transfers, add favourites and set future or recurring transactions all on the go.

7. A secure and more convenient way for Checkers to authenticate transactions.

8. Issue invoices and keep track of payables now with the built-in Invoices tool.

9. Get notified immediately of business transactions.

10. Experience convenient and reliable SME banking with real-time financial overview.

11. Simply log in and get the information you need for smarter business decisions.

Maybank2u Biz Customer Insights

1. *Update* through your suggestion, still same issue can't open the apps, still stuck at rooted device detected for Android phone when open the apps keep showing rooted device detected can't open the apps, I am using new phone ok! PLEASE SOLVE THE ISSUE HONOR 70Very bad apps, I can't approve all the transactions, is been 3 daysSelect account in login screen have been fixed, good job.

2. Please review your appsThis not hp problem but apps problem... All my hp cannot use this apps because of same reason... Now I can't open my business account because of same problem... Good jobUsed to be better, but approving multiple transactions doesn't work anymore, the OTP never go through.

3. There is still one problem, approval payment for Digi payment always fails.The apps sometimes when we want to login says invalid login until a part that our password become wrong.

4. I know i have enter the password correctly but the apps usually occur of invalid login.

5. When trying to add the second user / login (for approver), or gives the most ridiculous error ever: "you can only add account that you own".

6. Really speechless.. please fix the bugs.. thanksEXTREMELY INCONVENIENT! I have to change my password 2x and the apps said PLEASE USE THE CORRECT PLATFORM?? I entered my own id amd it's said that.

7. Need to uninstall and reinstall again the app to resume normally.. Then after few times of logins and transactions, it happens again.

8. Its user friendly, yes, but you have to force the app shut at least a few times before it finally will log in and once you make a transaction, you have to keep exiting and entering back the app in order to use it again.

9. Moreover, it only allows passwords of 12 characters whereas mine is longer than that and I've been using it on the web app.This app is somewhat ridiculous.

10. However, it became lagging or no respond after few logins and transactions.

11. Make me want to close the account with Maybank, the procedure is so hard and redundant.

Steps to Troubleshoot & Fix Maybank2u Biz Issues

1. Fix Maybank2u Biz Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Maybank2u Biz: Restarting the app will resolve most errors.
  2. Update the Maybank2u Biz App. Here is how:
    1. On Android goto PlayStore » Search for "Maybank2u Biz" » Open Maybank2u Biz » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Maybank2u Biz » click "UPDATE".
  3. Clear Maybank2u Biz app cache: Clearing cached data will force your app to retrieve the latest data directly from Maybank2u Biz servers.
    1. On Android, goto Settings » Apps » Select "Maybank2u Biz" » click Storage » click "Clear Cache".
  4. Check Maybank2u Biz app permissions. If any of these permissions required to use your device's features are disenabled, Maybank2u Biz might not work.
  5. Uninstall and reinstall Maybank2u Biz. If nothing else has worked, completely uninstall Maybank2u Biz then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Maybank2u Biz not working


2. Fix Maybank2u Biz Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Maybank2u Biz be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Maybank2u Biz not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Maybank2u Biz may not be able to connect to the Internet when running in the background.

Reported Issues