Contact Matrix VPN Customer Service

Why should I report an Issue with Matrix VPN - Fast, Free, Secure - VPN Proxy?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Lead-Pro Mobile to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. NO THANKSTRY THE APPIt was the best vpn with fast connectivity and speed.But from couple of days the speed is too slow to open the apps.Please speed up to solve the problem.Working good before update Now it is poop Edit : still this app is worthless (poop) For app That's Why I uninstal this app : always server down !😒😒😒 When I connect to some region in at about 2 minutes vpn get disconnected Edit :Still not working !!!! When I am using this app to open banned sites it get stop 😡😡😡App include Ads.

2. So I've been using this app for a while now and honestly it's been amazing so far not many adds and the speed is awesome although time to time it might be slowdowned but overall it has a vast variation of servers you could pick from and the VIP server just need a video to unlock so I think it is goodIt connects fast , but then it slows down and sometimes it pauses as if it has stopped and is not working.

3. Specially after new updates, It is getting weaker and weakerI have some concerns about my privacy, is it possible to track user data by developer!? The reason I got worried is just seeing other apps developed by this developer.

4. But it is fast enough and it connects easily all the time, even with slow internet speed.Dear developers, recently i have started to collapse with the troubles with the vpn.

5. That would great of you to fix it as it concerns not only me, but all your users, thank you in advanceIt is not helpful anymore in Iran.

6. It doesn't help to open any app such as Telegram, you Tube, Waze.

7. Send feedback History Saved Community Read a sign in another language, instantly.

8. It doesn't work when its connected tho.

9. It would be great someone clarify this issue.

10. the connectivity are well Stables.This highly recomendables.

11. Resolve the problem.

1. Fix Matrix VPN Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Matrix VPN: Restarting the app will resolve most errors.
2. Update the Matrix VPN App. Here is how:
   1. On Android goto PlayStore » Search for "Matrix VPN" » Open Matrix VPN - Fast, Free, Secure - VPN Proxy » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Matrix VPN » click "UPDATE".
3. Clear Matrix VPN - Fast, Free, Secure - VPN Proxy app cache: Clearing cached data will force your app to retrieve the latest data directly from Matrix VPN servers.
   1. On Android, goto Settings » Apps » Select "Matrix VPN - Fast, Free, Secure - VPN Proxy" » click Storage » click "Clear Cache".
4. Check Matrix VPN app permissions. If any of these permissions required to use your device's features are disenabled, Matrix VPN might not work.
5. Uninstall and reinstall Matrix VPN. If nothing else has worked, completely uninstall Matrix VPN then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Matrix VPN not working

2. Fix Matrix VPN Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Matrix VPN be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Matrix VPN not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Matrix VPN may not be able to connect to the Internet when running in the background.