Published by Galaxy Lab Team

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Why should I report an Issue with Magnet VPN - Fast Secure Proxy?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Galaxy Lab Team to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Magnet VPN Customer Insights

1. Suddenly it gets disconnected.

2. All the bad VPNs are given for what it is.

3. When it is working, it works.If you use this VPN you cannot play any online games facebook massenger yt TikTok and others this VPN sucks.Nice app but i hope you huys add more serverWe Became a Real Master on the Internet with this VPN.

Steps to Troubleshoot & Fix Magnet VPN Issues

1. Fix Magnet VPN Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Magnet VPN: Restarting the app will resolve most errors.
  2. Update the Magnet VPN App. Here is how:
    1. On Android goto PlayStore » Search for "Magnet VPN" » Open Magnet VPN - Fast Secure Proxy » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Magnet VPN » click "UPDATE".
  3. Clear Magnet VPN - Fast Secure Proxy app cache: Clearing cached data will force your app to retrieve the latest data directly from Magnet VPN servers.
    1. On Android, goto Settings » Apps » Select "Magnet VPN - Fast Secure Proxy" » click Storage » click "Clear Cache".
  4. Check Magnet VPN app permissions. If any of these permissions required to use your device's features are disenabled, Magnet VPN might not work.
  5. Uninstall and reinstall Magnet VPN. If nothing else has worked, completely uninstall Magnet VPN then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Magnet VPN not working


2. Fix Magnet VPN Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Magnet VPN be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Magnet VPN not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Magnet VPN may not be able to connect to the Internet when running in the background.

Reported Issues