Contact Music Maker JAM Customer Service

Why should I report an Issue with Music Maker JAM: Beatmaker app?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of JAM Just Add Music GmbH to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Plez fix these bugs🙏 thanks.Really in-depth compared to most beatmaker apps on the Play Store, and you can also combine it with the PC version of Magix Music Maker to finish up and develop tracks more! it works great for most basic electronic genres, but really feels weak for other genres of music if you're looking to make something legitimate.

2. Only downside I have of this, I personally didn't get this yet but, the toxicity on the app is stupid, it's just a music app u can make your art on and people are pocket shotting eachother on how they don't have a life or, they make all this music and nobody asked, like jeez, these people on here are pretty ugly and unintelligent- 4 Stars thoughWow I just spent thousands of beat coins just for the app to eat the first beat I made and then have all new purchases as well as all my older purchased sounds bundles disappear.

3. I love how you can record your own music and add it in to your songs, and how you can adjust each part's volume and everything! The one and only problem I have is that the songs I've already made and saved to my account aren't able to be automatically transferred when I switch devices.

4. Would really love to see an option in the future to change the notes/tones of individual loop tracks, rather than only having the option to change it for all tracks.It's an awesome app but it keeps freezing up when you start it up.

5. Thank you! Also, I have emailed you guys on the live error.A very good experience that's easy to learn, and a good teaching point for when u want to get to more advanced music websites to make even better music.

6. I pay for this? Not goodI absolutely love the app - how it lets you create music easily, with many harmonies and melodies and tracks to choose from.

7. Is anyone else having this issue.I have been using this app for years! I really enjoy making music, but now there's an error while live recording.

8. but all and all a great way to get started with music production that won't stress you out too much.Love it, but it's broken on my device.

9. I've tried to unsubscribe and download it a couple of times already 🥺 plz fix! & when I changed my mind about one purchase I clicked cancel mid download, it seems to have that option but apparently that doesn't work either.

10. Also, on my old phone the app worked great with only a bug here and there, but this new one keeps doing the same annoying thing where the mix packs are corrupting and I have to leave the mixing and fix the files.

11. Please fix and I'll give this app the 5 stars it really deserves!Its a really cool app, and meant for jamming as opposed to straight up creation of content, but at the end of the day it takes considerably more patience than it ought to; there is no way to adjust the scale of your song from inside the app.

1. Fix Music Maker JAM Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Music Maker JAM: Restarting the app will resolve most errors.
2. Update the Music Maker JAM App. Here is how:
   1. On Android goto PlayStore » Search for "Music Maker JAM" » Open Music Maker JAM: Beatmaker app » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Music Maker JAM » click "UPDATE".
3. Clear Music Maker JAM: Beatmaker app app cache: Clearing cached data will force your app to retrieve the latest data directly from Music Maker JAM servers.
   1. On Android, goto Settings » Apps » Select "Music Maker JAM: Beatmaker app" » click Storage » click "Clear Cache".
4. Check Music Maker JAM app permissions. If any of these permissions required to use your device's features are disenabled, Music Maker JAM might not work.
5. Uninstall and reinstall Music Maker JAM. If nothing else has worked, completely uninstall Music Maker JAM then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Music Maker JAM not working

2. Fix Music Maker JAM Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Music Maker JAM be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Music Maker JAM not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Music Maker JAM may not be able to connect to the Internet when running in the background.