Published by xLabs Dijital Hizmetler A.S. on Sep 15, 2024

Report an issue with Magic FX Video & Photo Editor.
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Why should I report an Issue with Magic FX Video & Photo Editor?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of xLabs Dijital Hizmetler A.S. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Magic FX Video & Photo Editor Customer Insights

1. I paid for an annual subscription But the subscription was terminated prematurely ۔ Emailed them many times but never got a reply ۔Totally a fraud be careful or you will lose moneyReally bad there's alot of cool things but mainly everything costs money and there's alot of ads I get that they need to make there money one way or another but too much ads don't recommend getting.Too bad experience, I uninstall this app, many ads, no effects can open it, only two effect opened but an app closed by self.

2. Downloaded it again for different phone and it keeps crashing and won't allow you see the effect that you want to purchase so you have to watch an advert to see what it is you have purchased but then it crashes.

3. You can't even edit videos from your phone 🙄 don't bother buying it if you're interested in video editing.Free to Download and that's it.

4. Everything when finished says "oops problem occurred." I send report and still nothing!! I deleted app and reinstalled still nothing.Worst app, useless and extremely expensive.

5. I didnt bother to try the videos.Your app is complete trash!!! Can't even get one video to work.

6. Please sort it out because it was once excellent.Half the effects don't even work and no sound at all.

7. Even Pro effects when I open there are no responseIt's a scam.

8. It makes you subscribe for a high fee and make it almost impossible to be able to cancel your subscription.

9. All the same effects as every app out there.Paid for the trial and canceled within 10 minutes.

10. Funny thing is - my modem is 3feet from where I'm sitting.Totally scam be aware.

11. You hear sound while recording but then no sound when you get your finished recording.

Steps to Troubleshoot & Fix Magic FX Video & Photo Editor Issues

1. Fix Magic FX Video & Photo Editor Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Magic FX Video & Photo Editor: Restarting the app will resolve most errors.
  2. Update the Magic FX Video & Photo Editor App. Here is how:
    1. On Android goto PlayStore » Search for "Magic FX Video & Photo Editor" » Open Magic FX Video & Photo Editor » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Magic FX Video & Photo Editor » click "UPDATE".
  3. Clear Magic FX Video & Photo Editor app cache: Clearing cached data will force your app to retrieve the latest data directly from Magic FX Video & Photo Editor servers.
    1. On Android, goto Settings » Apps » Select "Magic FX Video & Photo Editor" » click Storage » click "Clear Cache".
  4. Check Magic FX Video & Photo Editor app permissions. If any of these permissions required to use your device's features are disenabled, Magic FX Video & Photo Editor might not work.
  5. Uninstall and reinstall Magic FX Video & Photo Editor. If nothing else has worked, completely uninstall Magic FX Video & Photo Editor then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Magic FX Video & Photo Editor not working


2. Fix Magic FX Video & Photo Editor Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Magic FX Video & Photo Editor be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Magic FX Video & Photo Editor not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Magic FX Video & Photo Editor may not be able to connect to the Internet when running in the background.

Reported Issues