Contact DroidRender Customer Service

Why should I report an Issue with DroidRender - 3D DICOM viewer?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Startm to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. And this does it well! Scans load under a minute, can crop, rotate, adjust windowing, move through slices using tap or scroll bars, view 3D segmentation with different render settings, export images and more! Hats off to the developer! Surely going to donate after more testing.Looks promising but needs work.

2. I really like Dicom viewer, but since it doesn't WORK, I have to un-install and look for another one!! 😖😤This app is specially helpful for people who want to see the Angiography videos of your loved ones anytime.

3. Echos etc don't seem to open.This Dicom viewer is suppose to be for your phone, but It will not open MRI photo files.

4. If you also add the capability to display NIfTI files, this app would be even more fantasticVery useful for viewing dicom files directly from android phone.

5. When making the 3d models, it would be good to have an option to split and join dicom Sequences within the app.

6. Thanks to the makers!I uploaded the DICOM/ folder of images to Google drive along with the DICOMDIR file.

7. I googled dicom bcd to learn what a bcd file is -- nothing.

8. Being a teleradiologist, I badly needed a mobile app that can open scans when am on the road.

9. It has more features than some of the free windows dicom viewers.

10. Like having a front vision back up down etc without having to freely rotate it because thats most likely then not 100% correct kind regardsWow.

11. Joining ct Sequences of different parts of the body to make the full 3d body and vice versa.

1. Fix DroidRender Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart DroidRender: Restarting the app will resolve most errors.
2. Update the DroidRender App. Here is how:
   1. On Android goto PlayStore » Search for "DroidRender" » Open DroidRender - 3D DICOM viewer » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for DroidRender » click "UPDATE".
3. Clear DroidRender - 3D DICOM viewer app cache: Clearing cached data will force your app to retrieve the latest data directly from DroidRender servers.
   1. On Android, goto Settings » Apps » Select "DroidRender - 3D DICOM viewer" » click Storage » click "Clear Cache".
4. Check DroidRender app permissions. If any of these permissions required to use your device's features are disenabled, DroidRender might not work.
5. Uninstall and reinstall DroidRender. If nothing else has worked, completely uninstall DroidRender then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing DroidRender not working

2. Fix DroidRender Server issues & Internet Connection

1. Check network connection: An unstable Internet will make DroidRender be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to DroidRender not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, DroidRender may not be able to connect to the Internet when running in the background.