Contact FGL Pro Customer Service

Why should I report an Issue with FGL Pro?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of LTP PRO LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I can't be bothered to close the same add another 100x to find out.Been using this app for 2 years, everything works very well until several days ago it's stop working, I can't move my character even after dragging the joystick, never before.

2. The publisher's website has only a privacy policy.I started using this app a few days ago with PoGO, it worked fine for a couple of hours n suddenly it started kicking me out of gyms, won't let me spin pokestops n now it's failing to detect location (error 12), it will teleport but once at the location it's all blank.

3. Not sure what to do now other than to leave this review and hope it gets fixed at some point.Love this app because it actually works! The ads aren't annoying if you dont have an ad-free subscription.

4. I purchased the ad-free subscription as it probably provides the developers more and is worth it due to the fact of it working on non-rooted phones🖒🖒Not the showboat of all mock location app options out there.

5. That's the kinda app I need in my life!👍👍It works with android 7.1.1 and google services 12.6.87 but the joystick is a bit wonky.

6. Update: I reinstalled the app and it's been working better, still loses connection sometimes, but I restart PoGO n it works.

7. Has a really nice interface and it used to work pretty well for me, so I'm hoping these issues will get sorted in the future.Watch the same 5 second ad over and over every time you press a button trying to figure out if it will work for you.

8. Need to adjust a setting to see if that will help? Enjoy the same 5 second ad 3x :-) Nope that didn't fix it, change some more things and watch the same ad 5 more times! Or just say life is too short and uninstall it.

9. Nearly unusable, to the point that even trying to walk around your real location block might get you soft banned.

10. I open task bar and move directly from FGL app, joystick is running well, and after that I opened the target app, the character start moving.

11. Please help.It was working till last week in split screen for me.

1. Fix FGL Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart FGL Pro: Restarting the app will resolve most errors.
2. Update the FGL Pro App. Here is how:
   1. On Android goto PlayStore » Search for "FGL Pro" » Open FGL Pro » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FGL Pro » click "UPDATE".
3. Clear FGL Pro app cache: Clearing cached data will force your app to retrieve the latest data directly from FGL Pro servers.
   1. On Android, goto Settings » Apps » Select "FGL Pro" » click Storage » click "Clear Cache".
4. Check FGL Pro app permissions. If any of these permissions required to use your device's features are disenabled, FGL Pro might not work.
5. Uninstall and reinstall FGL Pro. If nothing else has worked, completely uninstall FGL Pro then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing FGL Pro not working

2. Fix FGL Pro Server issues & Internet Connection

1. Check network connection: An unstable Internet will make FGL Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to FGL Pro not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, FGL Pro may not be able to connect to the Internet when running in the background.