Contact Banana Video Chat Customer Service

Why should I report an Issue with Banana Video Chat - Live Video?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Banana Video Chat Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

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1. Fix Banana Video Chat Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Banana Video Chat: Restarting the app will resolve most errors.
2. Update the Banana Video Chat App. Here is how:
   1. On Android goto PlayStore » Search for "Banana Video Chat" » Open Banana Video Chat - Live Video » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Banana Video Chat » click "UPDATE".
3. Clear Banana Video Chat - Live Video app cache: Clearing cached data will force your app to retrieve the latest data directly from Banana Video Chat servers.
   1. On Android, goto Settings » Apps » Select "Banana Video Chat - Live Video" » click Storage » click "Clear Cache".
4. Check Banana Video Chat app permissions. If any of these permissions required to use your device's features are disenabled, Banana Video Chat might not work.
5. Uninstall and reinstall Banana Video Chat. If nothing else has worked, completely uninstall Banana Video Chat then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Banana Video Chat not working

2. Fix Banana Video Chat Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Banana Video Chat be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Banana Video Chat not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Banana Video Chat may not be able to connect to the Internet when running in the background.