Published by LaZy GeNiOuZ InC. on Jul 10, 2024

Report an issue with Focus.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Focus - Be Productive!?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of LaZy GeNiOuZ InC. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Focus - Be Productive! image 1 contact Focus - Be Productive! image 2

About Focus - Be Productive!

1. Focus is designed to help you beat phone addiction by disabling or locking your phone for a set period.

2. You can choose 'Easy Mode' to take regular breaks, or go all in with the 'No-Break' mode for maximum focus.

3. Concentrate on your work, study, or any activity that demands your attention, without the digital interruptions.

4. Join the thousands of users who have transformed their digital habits with Focus.

Focus Customer Insights

1. There should be some way to access some selected apps like dictonaries, calculators and most importantly calling for emergancies/ or there should a emergency botton to end the block.You'll loose the control of your phone even for emergencies, even after restart and wont be able to uninstall the app while you activate the focus mode.

2. It's supossed to do one thing and one thing only: block the phone for a specific amount of time and it fails to do that one thing.

3. Okay first things first it's a good strict app and your phone gets completely locked which is a good thing in some cases.

4. Gracias! And also it would be extra useful if you could just prevent us from uninstalling this app while focusing as that's a loophole.It keeps changing the time to unlock the phone.

5. That is a major issue because i need breaks for eating or when i am tired and the break time for both of them for me isn't the same and it doesn't even let you pause.It is very good app.

6. Really great way to focus and take away your phone as a distraction during a timed focus session.

7. Amazing app!It would be highly appreciable if you could extend the focus hours more than 3 hours and with more features like blocking specific apps, fixed focus times, etc.

8. One thing though - when the timer goes off, the screen should also come on as an indicator along with the ring tone.

9. I think better to switch off the phone than installing these kind of suspicious apps.This app is wonderful in conceptual sense.

10. The screen turns black, who knows if someone's actually accessing the phone data when the screen is black, or whatever.

11. One more thing, the time limit for every break is the same and can't be changed.

Steps to Troubleshoot & Fix Focus Issues

1. Fix Focus Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Focus: Restarting the app will resolve most errors.
  2. Update the Focus App. Here is how:
    1. On Android goto PlayStore » Search for "Focus" » Open Focus - Be Productive! » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Focus » click "UPDATE".
  3. Clear Focus - Be Productive! app cache: Clearing cached data will force your app to retrieve the latest data directly from Focus servers.
    1. On Android, goto Settings » Apps » Select "Focus - Be Productive!" » click Storage » click "Clear Cache".
  4. Check Focus app permissions. If any of these permissions required to use your device's features are disenabled, Focus might not work.
  5. Uninstall and reinstall Focus. If nothing else has worked, completely uninstall Focus then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Focus not working


2. Fix Focus Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Focus be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Focus not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Focus may not be able to connect to the Internet when running in the background.

Reported Issues