Contact Journal & Courier eNewspaper Customer Service

Why should I report an Issue with Journal & Courier eNewspaper?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Gannett to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Often when I read an article then close it to read another article, it goes back to the page where I select the edition.

2. Now can't even get the e edition to open and stay open to read.

3. It is very frustrating.mostly works well for me, a lot better than the web edition of the full newspaper.

4. Occasional glitches as others have described.If you can completely lay out the paper on Saturdays and holidays they can print and deliver it.

5. The e edition is too small for me to read.

6. Unable to read the paper with this app.

7. Have uninstalled and reinstalled to no avail!Can no longer download the newspaper on my iPad.

8. Has been reported with no response starting last week.App repeatedly crashes and will not restart.

9. All functions are available, but not intuitive.The APP works great until you exit.

10. Seniors donot like the online version.Won't work on new galaxy S22+.

11. Worthless!The app is fairly easy to use, but you have to be willing to try all the options to get full benefits.

1. Fix Journal & Courier eNewspaper Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Journal & Courier eNewspaper: Restarting the app will resolve most errors.
2. Update the Journal & Courier eNewspaper App. Here is how:
   1. On Android goto PlayStore » Search for "Journal & Courier eNewspaper" » Open Journal & Courier eNewspaper » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Journal & Courier eNewspaper » click "UPDATE".
3. Clear Journal & Courier eNewspaper app cache: Clearing cached data will force your app to retrieve the latest data directly from Journal & Courier eNewspaper servers.
   1. On Android, goto Settings » Apps » Select "Journal & Courier eNewspaper" » click Storage » click "Clear Cache".
4. Check Journal & Courier eNewspaper app permissions. If any of these permissions required to use your device's features are disenabled, Journal & Courier eNewspaper might not work.
5. Uninstall and reinstall Journal & Courier eNewspaper. If nothing else has worked, completely uninstall Journal & Courier eNewspaper then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Journal & Courier eNewspaper not working

2. Fix Journal & Courier eNewspaper Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Journal & Courier eNewspaper be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Journal & Courier eNewspaper not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Journal & Courier eNewspaper may not be able to connect to the Internet when running in the background.