Published by Krome Photos, Inc.

Report an issue with Krome Business Studio.
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Why should I report an Issue with Krome Business Studio?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Krome Photos, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Krome Business Studio Customer Insights

Steps to Troubleshoot & Fix Krome Business Studio Issues

1. Fix Krome Business Studio Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Krome Business Studio: Restarting the app will resolve most errors.
  2. Update the Krome Business Studio App. Here is how:
    1. On Android goto PlayStore » Search for "Krome Business Studio" » Open Krome Business Studio » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Krome Business Studio » click "UPDATE".
  3. Clear Krome Business Studio app cache: Clearing cached data will force your app to retrieve the latest data directly from Krome Business Studio servers.
    1. On Android, goto Settings » Apps » Select "Krome Business Studio" » click Storage » click "Clear Cache".
  4. Check Krome Business Studio app permissions. If any of these permissions required to use your device's features are disenabled, Krome Business Studio might not work.
  5. Uninstall and reinstall Krome Business Studio. If nothing else has worked, completely uninstall Krome Business Studio then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Krome Business Studio not working


2. Fix Krome Business Studio Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Krome Business Studio be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Krome Business Studio not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Krome Business Studio may not be able to connect to the Internet when running in the background.

Reported Issues

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