Contact CrossCam Customer Service

Why should I report an Issue with CrossCam?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of KRA2008 to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Cropping is always something iffy with stereo photos, but you can import an already-made stereogram to crosscam and crop it while still retaining stereo properties.Worked with my first picture, it's fun! Already being familiar with stereograms I found this very easy to use and having the level indicator is great.

2. 3- The picture quality seems to be lower than the phone's camera 4- It's kind of hard trying to aling the pictures, like it is way too sensible even if you move slowly.Great app for those who love seeing things with both their eyes (sorry, one eyed people :c)! The app gives clear instructions and has a nice intuitive way to interact with.

3. P.S. Making health claims without any sources is misinformation.It's great! And I LOVE all the explanation you give before we can start taking pictures, even to learn the cross-eyed view👌THANKS!! But: 1- The shutter button doesn't work every time you click on it! It's really exasperating 😔 you click on it and it just doesn't take the picture.

4. I know flash will result in subpar 3D but the option (with a warning about how that will affect the quality) would be nice.Wonderful! It does everything that I wished someone had done it.. I think you have all the tools, why not allow us SBS video also? It will be cool I can shoot 3D videos for viewing in VR.

5. So, in the end, and except a small bug which should not be a major problem for most of the users (manual alignment is not applied to all images when exporting in both parallel & cross), this app is perfect!Great app for taking 3d photos.

6. I was complaining in my previous review about the alignment which is only working up/down, but the cropping tool actually allow us to fix the lateal alignment too, if we want to play with the distance of the stereo window.

7. But even for first time users the instructions that pop up when you first open are clear and well written.Fantastic app! Works flawlessly and has great editing functionality.

8. I was initially skeptical about the need for an app to do this but this app not only makes the process fast, it also does some cropping and aligning to make sure the photos come out way better than I could ever make them by manually editing two photos next to each other.

9. It lacks a zoom while viewing images which could have made a nice feature.This app is unique compared to other stereographic photo apps.

10. Apart from that, it is really cool product.Excellent! Cropping tool is very handy to get a proper stereo window.

11. Simple, cool, and free! What more can you ask for?Esy to use, and gives you helpful directions on which way to move depending on which viewing method you want.

1. Fix CrossCam Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart CrossCam: Restarting the app will resolve most errors.
2. Update the CrossCam App. Here is how:
   1. On Android goto PlayStore » Search for "CrossCam" » Open CrossCam » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CrossCam » click "UPDATE".
3. Clear CrossCam app cache: Clearing cached data will force your app to retrieve the latest data directly from CrossCam servers.
   1. On Android, goto Settings » Apps » Select "CrossCam" » click Storage » click "Clear Cache".
4. Check CrossCam app permissions. If any of these permissions required to use your device's features are disenabled, CrossCam might not work.
5. Uninstall and reinstall CrossCam. If nothing else has worked, completely uninstall CrossCam then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing CrossCam not working

2. Fix CrossCam Server issues & Internet Connection

1. Check network connection: An unstable Internet will make CrossCam be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to CrossCam not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, CrossCam may not be able to connect to the Internet when running in the background.