Published by KME Software

Report an issue with BassTuner.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with BassTuner - Tuner Bass Guitar?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of KME Software to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact BassTuner - Tuner Bass Guitar image 1 contact BassTuner - Tuner Bass Guitar image 2

BassTuner Customer Insights

1. Good except of has a guitar background for a bass tuner map.

Steps to Troubleshoot & Fix BassTuner Issues

1. Fix BassTuner Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart BassTuner: Restarting the app will resolve most errors.
  2. Update the BassTuner App. Here is how:
    1. On Android goto PlayStore » Search for "BassTuner" » Open BassTuner - Tuner Bass Guitar » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BassTuner » click "UPDATE".
  3. Clear BassTuner - Tuner Bass Guitar app cache: Clearing cached data will force your app to retrieve the latest data directly from BassTuner servers.
    1. On Android, goto Settings » Apps » Select "BassTuner - Tuner Bass Guitar" » click Storage » click "Clear Cache".
  4. Check BassTuner app permissions. If any of these permissions required to use your device's features are disenabled, BassTuner might not work.
  5. Uninstall and reinstall BassTuner. If nothing else has worked, completely uninstall BassTuner then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing BassTuner not working


2. Fix BassTuner Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make BassTuner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to BassTuner not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, BassTuner may not be able to connect to the Internet when running in the background.

Reported Issues