Published by Kisha Devs

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  2. Pulling issues faced by users like you is a good way to draw attention of Kisha Devs to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Black Diary With Lock Customer Insights

1. Only useful if you're the type of person who likes to get rid of entries after writing themAwesome application, very useful to store the small memories that can best be expressed via a combination of words and images.. The app is very simple, easy to use, really smooth and it's quite user friendly.. Great job.. Hope you guys add more cool features to it..There are too many adds they were in my way kept popping up and took me to the app store and deleted my progress for the day.

2. I like that you can kinda customize your entries with photos, and the responsiveness of the company when I forgot my PIN was amazingly quick! Definitely would recommend this app! I would like to see a share feature, for example if I had a friend who also had this app we could allow each other access to select entries?? Just an idea!None of your writing is backed up! Journaled in this app for 6 months, had to get a new phone, reinstalled the app.

3. Again I love everything else in the app I am just a might bit upset about the lack of a fingerprint lock.Just realized that none of the diary entries are backed up.

4. Other than that, awesome diary.Hi sorry for the low rating I love alot of the app but it said with a fingerprint lock and it does not have one.

5. Thanks kisha 🙄I love it there are many options that make it easy to use a a scrap book, free write, journal and more Thank you great job.

6. Find one of those if you'd actually like to be able to retrieve your stuff some day...Recently got a new phone and i knew from past exp with this app i had to back it up somehow so i wouldnt lose my entries.

7. The freedom to choose a background photo is awesome but other than that, I think it can still improve.I love the app; no complaints.

8. There are many other better options, for free, that back up to a cloud or Google drive and are encrypted so your stuff is private.

9. To my surprise, they updated app to pay $7usd per year to export entries in a pdf file.

10. It is so impressive how you can make an interactive fully functional Diary from bits of code put together tjat you can use it on your phone.

11. So guess what? I lost all my entries yet again all bc i got a new phone.

Steps to Troubleshoot & Fix Black Diary With Lock Issues

1. Fix Black Diary With Lock Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Black Diary With Lock: Restarting the app will resolve most errors.
  2. Update the Black Diary With Lock App. Here is how:
    1. On Android goto PlayStore » Search for "Black Diary With Lock" » Open Black Diary With Lock » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Black Diary With Lock » click "UPDATE".
  3. Clear Black Diary With Lock app cache: Clearing cached data will force your app to retrieve the latest data directly from Black Diary With Lock servers.
    1. On Android, goto Settings » Apps » Select "Black Diary With Lock" » click Storage » click "Clear Cache".
  4. Check Black Diary With Lock app permissions. If any of these permissions required to use your device's features are disenabled, Black Diary With Lock might not work.
  5. Uninstall and reinstall Black Diary With Lock. If nothing else has worked, completely uninstall Black Diary With Lock then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Black Diary With Lock not working


2. Fix Black Diary With Lock Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Black Diary With Lock be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Black Diary With Lock not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Black Diary With Lock may not be able to connect to the Internet when running in the background.

Reported Issues