Published by Kensvalley Technologies Pvt Ltd

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Why should I report an Issue with Video to Image Converter?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Kensvalley Technologies Pvt Ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Video to Image Converter

1. Video to Image Converter helps you to capture images from your favorite video and you can easily share those with your friends. (video to photo / video to image). - User friendly interface for snap photo from video. - Easy to delete unwanted images after captured all images.

2. All photos will be accessible from your Phone Memory.

Video to Image Converter Customer Insights

1. Not worth the download anymore which is disappointing for what used to be such a great app.Was not even able to select specific video files from folder, it's showing all video on my phone , no systematic presentation and definitely not easy to use.This is the best for taking photos from videos.

2. It says "videos not supported." Strange, when others doesn't show this error.It's an ok app, you can get images from the video.

3. Uninstalled and installed again but still doesn't work.It stopped working? Doesn't save the images I pull from videos.

4. Easy to use, and the photos ' quality doesn't drop at all like the other apps.

5. all round it very good.don't weast your time in this app you can play video in mx player in slow motion and capture screenshot .

6. It doesn't do frame by frame or much else for that matter.Terrible 😡 picks what it wants to not what I want to.

7. Used to love this app because of the limited ads and the fact that you can pause and manually choose when the photos are taken.

8. It works good speed and nice captures capacity.

9. But it's fine to me.I guess it works well with android old version and not the latest one.

10. Says I only have 5 or 6 videos when I have hundreds.

11. But after Android update no longer opens or works.

Steps to Troubleshoot & Fix Video to Image Converter Issues

1. Fix Video to Image Converter Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Video to Image Converter: Restarting the app will resolve most errors.
  2. Update the Video to Image Converter App. Here is how:
    1. On Android goto PlayStore » Search for "Video to Image Converter" » Open Video to Image Converter » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video to Image Converter » click "UPDATE".
  3. Clear Video to Image Converter app cache: Clearing cached data will force your app to retrieve the latest data directly from Video to Image Converter servers.
    1. On Android, goto Settings » Apps » Select "Video to Image Converter" » click Storage » click "Clear Cache".
  4. Check Video to Image Converter app permissions. If any of these permissions required to use your device's features are disenabled, Video to Image Converter might not work.
  5. Uninstall and reinstall Video to Image Converter. If nothing else has worked, completely uninstall Video to Image Converter then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Video to Image Converter not working


2. Fix Video to Image Converter Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Video to Image Converter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Video to Image Converter not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Video to Image Converter may not be able to connect to the Internet when running in the background.

Reported Issues