Published by Olive Labs on Dec 2, 2023

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Why should I report an Issue with Image Shrink—Batch resize?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Olive Labs to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Image Shrink—Batch resize image 1 contact Image Shrink—Batch resize image 2

About Image Shrink—Batch resize

1. Remove time and location information from photographs to protect your privacy, or save the Exif and GPS position to keep information in tact when scaling images down.

2. Note: Reduced images and photographs are saved separately from the original images on the SD card.

3. This shrinking function is specialized to reduce image size at the slightest tap (must be tapped at least once).

4. Multiple images can be resized in one batch.

5. Specify custom sizes and link this app with others to fine tune how it operates.

6. None of the original images will be edited or erased.

Image Shrink Customer Insights

1. And the option to get rid of the inevitable Share popup after resizing (i.e. choose None as default app to send to).Works great to resize however wish you can direct on demand where to save resized images instead of having to set fixed destination, also wish there was a setting to automatically either overwrite, delete or keep the original image after resizing.

2. There are plenty of prettier apps but I haven't found a more functional one, particularly the possibility to use it as an image source and multiselect pictures is not very common but very practical!Does exactly the same as the free "lite" version, but with more than 3 images at a time.

3. Since all it does is shrinking images, for 5 stars I'd wish for some bells & whistles, like different resize profiles to choose with 1 tap.

4. Big thanks to the developer for using minimal permissions; my sole reason for using this app over all others.Brilliant app, use it all the time as its rare that I want to send full sized photos to other people.

5. There is No option for a dialog popup option to save shrunken images to a different folder on your device, only a default save folder setting.

6. These are my major gripes with the app.I've been using this for years but after upgrading to June Pie, it no longer works, and I am faced with a "cannot write file" error.

7. 😢Would be nice to use the app itself to browse and manage images with its own UI... but the "share" method will work well enough for my purposes.

8. Only thing I don't like is it flips some of the resized images on their side but then also when you try to fix it doesn't go proper way.

9. Do you like software that does what it says on the tin? Fast and efficient - OEM's should license this and make it part of the UI; it does one thing and does it well.

10. The 70KB example file is 1024x512 at 85 quality, perfect for sharing, and you can set options like no EXIF info.I like very much.

11. Time to search for a replacement I suppose, considering this hasn't been updated in a few years.

Steps to Troubleshoot & Fix Image Shrink Issues

1. Fix Image Shrink Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Image Shrink: Restarting the app will resolve most errors.
  2. Update the Image Shrink App. Here is how:
    1. On Android goto PlayStore » Search for "Image Shrink" » Open Image Shrink—Batch resize » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Image Shrink » click "UPDATE".
  3. Clear Image Shrink—Batch resize app cache: Clearing cached data will force your app to retrieve the latest data directly from Image Shrink servers.
    1. On Android, goto Settings » Apps » Select "Image Shrink—Batch resize" » click Storage » click "Clear Cache".
  4. Check Image Shrink app permissions. If any of these permissions required to use your device's features are disenabled, Image Shrink might not work.
  5. Uninstall and reinstall Image Shrink. If nothing else has worked, completely uninstall Image Shrink then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Image Shrink not working


2. Fix Image Shrink Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Image Shrink be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Image Shrink not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Image Shrink may not be able to connect to the Internet when running in the background.

Reported Issues

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