Contact Video & Image Editor Customer Service

Why should I report an Issue with Video & Image Editor?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Arsal Nazir to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The issue with blur is that when i blur it it doesnt blur i did everything but it doesnt blur!Its good an all but can you add a feature where you can make videos? I'm on my tablet and I want to make videos but the previous video maker apps I used are not available anymore and the one I used a few days ago was a no watermark version of PowerDirector but it was a virus so if you can, please add in the feature if you want to, thanks :DThis app has an out dated and a bit confusing user interface that makes it difficult to edit videos.

2. You are right there is an option to merge two videos into one video but no such option to play side by side two videos in single frame.Trim function not working, using it on Google Pixel 2 XL with Android 10.

3. Just try to change trim interface if possible.Took 10 minutes to save the video, and really the only reason I installed this was to add text at different times, but this app doesn't do that, and once I got the video on my library, it only played 3 seconds of the video then reversed, without any sound, so I'm definitely not reinstalling thisAll i want to say is... THIS APP SUCKS!.

4. In this we have to select custom options to trim where as in other apps the trim option by default is in custom mode & drag options of start and end points are bit hard to set in this app.

5. Can I just suggest if its possible to have a control for the blur effect as it is still very visible ?!?! Furthermore, add mosaic and Pixelated effect please to complete the desired video blur thing .

6. Sometimes I put multiple clips and get only 2 together almost always this happenes with multiple clips.Very nice easy to use and can easily edit from different choice of effects until u achieve the desired effects then save it and whuaaaa amazing .

7. Edit: Sorry got it now how to use trim option, as this app has a bit different trim option than other apps.

8. I have a suggestions for further Improvement, It should have the option to merge two videos into a single frame.

9. The frame doesnt work, blur doesnt work, editing doesnt work...and.....now IT JUST KICKS ME OUT!.

10. How about an option to stop multiple saves for the same project.

11. A view screen of current downloads with an option to stop 1 or more would help.

1. Fix Video & Image Editor Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Video & Image Editor: Restarting the app will resolve most errors.
2. Update the Video & Image Editor App. Here is how:
   1. On Android goto PlayStore » Search for "Video & Image Editor" » Open Video & Image Editor » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video & Image Editor » click "UPDATE".
3. Clear Video & Image Editor app cache: Clearing cached data will force your app to retrieve the latest data directly from Video & Image Editor servers.
   1. On Android, goto Settings » Apps » Select "Video & Image Editor" » click Storage » click "Clear Cache".
4. Check Video & Image Editor app permissions. If any of these permissions required to use your device's features are disenabled, Video & Image Editor might not work.
5. Uninstall and reinstall Video & Image Editor. If nothing else has worked, completely uninstall Video & Image Editor then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Video & Image Editor not working

2. Fix Video & Image Editor Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Video & Image Editor be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Video & Image Editor not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Video & Image Editor may not be able to connect to the Internet when running in the background.