Contact QR Code Reader and Scanner Customer Service

Why should I report an Issue with QR Code Reader and Scanner?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Kaspersky Lab Switzerland to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I am giving it a generous 2 stars.At first I found strange a QR scanning app with 17 megabyte, but after installing and trying it I realised that it has a built in web browser to open and view web links contained in QR codes, also allowing users to open scanned web links in their preferred browser app.

2. However, its interface could be somewhat improved to match Google's revised Material Design principles—since it adheres to the previous ones better—and the removal of its custom browser would easily earn it another star, for it serves to be only a nuisance.The pull down ad prevents access to the Android pull down menu.

3. If you then want to go over the web page and do more like playing videos and audios, you need to copy the address and paste it into your regular browser.First time use.

4. The app can work with no active internet connection, but in this case it is only able to display plain text contents of QR or bar codes.Its interface is good and it recognises QR codes instantly, even under (so-to-speak) unfavorable intensities of light.

5. I manually entered the URL into the browser and it opened the page without error.It works really fast, scans and opens the link in its own browser for you to see.

6. Then, when it read the QR it would not open the web page but gave a "page not found error" (wifi was turned on) but the page did open with another QR reader.It simply works.

7. It doesn't show you the link and wait for you to copy it to your browser, it immediately opens the link in a new window.

8. When you scan a restaurant menu, for example, Kaspersky does not let you zoom in on the picture (!), making it almost impossible to read the text.

9. I'm *not* being innundated with ads, it can scan more difficult codes (small, some distortion, mild to moderate blurring), and it's *fast*.

10. It reads codes that Google Lens simply doesn't (same phone/camera).

11. The app took a long time to read the QR - it seems I was holding the camera too close even though the QR code was within the frame but I don't have this problem with other readers.

1. Fix QR Code Reader and Scanner Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart QR Code Reader and Scanner: Restarting the app will resolve most errors.
2. Update the QR Code Reader and Scanner App. Here is how:
   1. On Android goto PlayStore » Search for "QR Code Reader and Scanner" » Open QR Code Reader and Scanner » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for QR Code Reader and Scanner » click "UPDATE".
3. Clear QR Code Reader and Scanner app cache: Clearing cached data will force your app to retrieve the latest data directly from QR Code Reader and Scanner servers.
   1. On Android, goto Settings » Apps » Select "QR Code Reader and Scanner" » click Storage » click "Clear Cache".
4. Check QR Code Reader and Scanner app permissions. If any of these permissions required to use your device's features are disenabled, QR Code Reader and Scanner might not work.
5. Uninstall and reinstall QR Code Reader and Scanner. If nothing else has worked, completely uninstall QR Code Reader and Scanner then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing QR Code Reader and Scanner not working

2. Fix QR Code Reader and Scanner Server issues & Internet Connection

1. Check network connection: An unstable Internet will make QR Code Reader and Scanner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to QR Code Reader and Scanner not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, QR Code Reader and Scanner may not be able to connect to the Internet when running in the background.