Contact Kaspersky SafeKids with GPS Customer Service

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1. Kaspersky has been working well with the exception of time limits which seem broken - when they are on, no access is provided.UPDATED REVIEW...I originally was having problems with the schedule.

2. Safe Kids will not stay activated, every time you start the app it has to re-enter all it's settings, it won't block Play Store, can be closed without the passcode, etc.

3. The main feature we'd like to see is a single switch to temporarily block a device (instead of changing the whole schedule).

4. The app is invaluable.This app works as advertised, and is the most affordable that I've found of screen time controlling apps.

5. I also wanted to give him access to settings so he can better control using WiFi, cell, battery saver - zift wouldn't allow that.

6. Works on my kids iPhone, but unfortunately the controls are extremely limited on it, to the point of being pretty useless.

7. The Microsoft family app was all i needed but that isn't compatible with the new device we purchased.This app has been incredibly helpful to our family.

8. Once or twice it stopped working and left the phone open after an update (this has not happened for a while).

9. I was putting in times to ALLOW device use but you are supposed to put in the times to BLOCK it.

10. No fifth star because it's a little difficult to maneuver the controls.Easy and fast to see childs location.

11. For example, viewing childs website activity requires leaving summary screen on the app and logging onto mykaspersky website.

1. Fix Kaspersky SafeKids with GPS Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Kaspersky SafeKids with GPS: Restarting the app will resolve most errors.
2. Update the Kaspersky SafeKids with GPS App. Here is how:
   1. On Android goto PlayStore » Search for "Kaspersky SafeKids with GPS" » Open Kaspersky SafeKids with GPS » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Kaspersky SafeKids with GPS » click "UPDATE".
3. Clear Kaspersky SafeKids with GPS app cache: Clearing cached data will force your app to retrieve the latest data directly from Kaspersky SafeKids with GPS servers.
   1. On Android, goto Settings » Apps » Select "Kaspersky SafeKids with GPS" » click Storage » click "Clear Cache".
4. Check Kaspersky SafeKids with GPS app permissions. If any of these permissions required to use your device's features are disenabled, Kaspersky SafeKids with GPS might not work.
5. Uninstall and reinstall Kaspersky SafeKids with GPS. If nothing else has worked, completely uninstall Kaspersky SafeKids with GPS then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Kaspersky SafeKids with GPS not working

2. Fix Kaspersky SafeKids with GPS Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Kaspersky SafeKids with GPS be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Kaspersky SafeKids with GPS not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Kaspersky SafeKids with GPS may not be able to connect to the Internet when running in the background.