Contact Eye Protection Customer Service

Why should I report an Issue with Eye Protection?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of kapron-ap to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Great app!Very Useful to Protect Eyes -Provides Paper like Screen -Suggests SIMPLE Eye Exercises at regular intervals (using pop up) -Time Intervals can be adjusted -If at some instances, you do not want to do the exercise, then just use back button of mobile, and the pop up vanishes.

2. The reminders to blink were useful but the panic was extremely upsetting.Its a good app, but has been giving me trouble lately after having this app for over 3 years! It was working great then, that is, until today! I have to keep turning on the eye protection feature over and over again! It shuts itself off constantly! Very annoying! This problem has to be repaired!This app worked nicely for the few weeks I had it.

3. So use it if you really care for your eyes!It automatically turned on the "paper" effect despite me never selecting it, adding a yellow haze to most of the screen, which made me worry my phone was broken.

4. Besides providing eye protection, this app also has eye exercises which you can do to give a short break to continuous use of phone as well as to relax your eyes.

5. It has eye protection filter that simulates the look of printed paper (this is useful especially when reading ebooks for hours) and reduced the blue light emitted by the screen.

6. I leave it on at max all day to protect my eyes (wanna keep those retinal ganglia) and, if I occasionally need to adjust it for legibility in bright sunlight or other conditions, it's very easy to do so & switch back.

7. I have not used this since I changed phone, missed the little owl and his instructions!! Got him set up again!!The app is great, But there is bit problem in Chromebook version.

8. The App is meant to prevent deterioration of vision, over a long period.This is the best app for you if you care about your eyes.

9. Yesterday I noticed that it kept crashing and my phone slowed down considerably while the app was running and sped up when the app wasn't running.

10. And I take that time where it makes me take 5 minute break to make sure to put drops in my eyes.

11. Sometimes it reminds me to do eye exercise, and next time its stopped to remind me to do exercise it's like random .... Please consider these bugs.

1. Fix Eye Protection Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Eye Protection: Restarting the app will resolve most errors.
2. Update the Eye Protection App. Here is how:
   1. On Android goto PlayStore » Search for "Eye Protection" » Open Eye Protection » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Eye Protection » click "UPDATE".
3. Clear Eye Protection app cache: Clearing cached data will force your app to retrieve the latest data directly from Eye Protection servers.
   1. On Android, goto Settings » Apps » Select "Eye Protection" » click Storage » click "Clear Cache".
4. Check Eye Protection app permissions. If any of these permissions required to use your device's features are disenabled, Eye Protection might not work.
5. Uninstall and reinstall Eye Protection. If nothing else has worked, completely uninstall Eye Protection then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Eye Protection not working

2. Fix Eye Protection Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Eye Protection be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Eye Protection not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Eye Protection may not be able to connect to the Internet when running in the background.