Published by Kabum Smart on Oct 15, 2024

Report an issue with KaBuM! Smart.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with KaBuM! Smart?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Kabum Smart to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact KaBuM! Smart image 1 contact KaBuM! Smart image 2

KaBuM! Smart Customer Insights

1. Which you have to do often, since it loses your information all the time.I can't create an accountAdquiri o produto robo aspirador smart 500, segui todos os passos, li o manual 10x, assisti tutorial no youtube e não conecta no wi-fi de jeito nenhum.

2. Vi que outros usuários estão com bastante problemas também.Após a atualização do aplicativo não consigo mais conectar o meu robô aspirador kabum smart ao aplicativo.

3. Once removed from app, it's also no longer possible to add it back.Terrible app, very clunky, slow, loses your info all the time and takes forever to connect devices.

4. Map management is bad... After last update, "Kabum Robo Aspirador" is nonlonger recognized.

Steps to Troubleshoot & Fix KaBuM! Smart Issues

1. Fix KaBuM! Smart Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart KaBuM! Smart: Restarting the app will resolve most errors.
  2. Update the KaBuM! Smart App. Here is how:
    1. On Android goto PlayStore » Search for "KaBuM! Smart" » Open KaBuM! Smart » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for KaBuM! Smart » click "UPDATE".
  3. Clear KaBuM! Smart app cache: Clearing cached data will force your app to retrieve the latest data directly from KaBuM! Smart servers.
    1. On Android, goto Settings » Apps » Select "KaBuM! Smart" » click Storage » click "Clear Cache".
  4. Check KaBuM! Smart app permissions. If any of these permissions required to use your device's features are disenabled, KaBuM! Smart might not work.
  5. Uninstall and reinstall KaBuM! Smart. If nothing else has worked, completely uninstall KaBuM! Smart then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing KaBuM! Smart not working


2. Fix KaBuM! Smart Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make KaBuM! Smart be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to KaBuM! Smart not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, KaBuM! Smart may not be able to connect to the Internet when running in the background.

Reported Issues