Contact VIP V2 Customer Service

Why should I report an Issue with VIP V2 - International Calling?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of VIP Communications to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Take advantage of 'Dial using WiFi/Mobile Data' when you have a stable internet connection or use 'Dial Using Access Number' to connect to the VIP network with an access number when you don't have mobile internet access.

2. Take advantage of mobile internet when making high-quality international calls!

3. Our app works great with the latest 4G LTE technology to send out calls with the best possible connection available to you.

4. Looking for an international calling app to stay connected with your loved ones?

5. Call your friends and family worldwide at low calling rates with no compromise on voice quality.

6. The app is designed for use ONLY in the country where your mobile phone is based.

7. Please be advised that we strongly recommend you DO NOT use this app when roaming internationally.

8. We’ve got you covered with our VIP V2 App.

9. The Call-Through option using an access number is only for use within the U. S.

1. Customer service has improved.This app is trash! I had to use it for an emergency call to the Philippines, it kept disconnecting, and worst it kept playing back a recorded conversation.

2. Everything is simple and easy to understand, and call quality is much better than my last service.App still need work.

3. I just changed phones and i cant seem to find the old app that worked so well on the Google play store..... instead they have this new app called V2 which is not user friendly.

4. It looks like a webpage I used the recharge first one I had to call to verify and took so long and promised to wont talk long next time.

5. Still the problem persists, again you call the right number and the app tells you "the number you have called is not recognized, please try again ".

6. I'm deleting this app after my balance expiresWhy change the icon on google play store that your regular customers know to something totally new to them without any form of communication.

7. After so many trials the technical support able to solve the issues and gave me free credit for the inconvenience.

8. At first I thought my mom was telling the same thing over and over but it was actually the app cheating you! If i can give this app a negative start I would!I had a technical issues with VIP app for long.

9. You call a Correct number and the app tells you its incorrect, please try again......so frustrating.

10. After I posted it my negative comment, the very helpful representative from VIP emailed me and they actually worked multiple times on their network to resolve my problem.

11. BRING BACK THE OLD APP OR I WILL SWITCH SERVICES......Pros: Better rates of international calling than most other international apps.

1. Fix VIP V2 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart VIP V2: Restarting the app will resolve most errors.
2. Update the VIP V2 App. Here is how:
   1. On Android goto PlayStore » Search for "VIP V2" » Open VIP V2 - International Calling » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VIP V2 » click "UPDATE".
3. Clear VIP V2 - International Calling app cache: Clearing cached data will force your app to retrieve the latest data directly from VIP V2 servers.
   1. On Android, goto Settings » Apps » Select "VIP V2 - International Calling" » click Storage » click "Clear Cache".
4. Check VIP V2 app permissions. If any of these permissions required to use your device's features are disenabled, VIP V2 might not work.
5. Uninstall and reinstall VIP V2. If nothing else has worked, completely uninstall VIP V2 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing VIP V2 not working

2. Fix VIP V2 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make VIP V2 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to VIP V2 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, VIP V2 may not be able to connect to the Internet when running in the background.