Published by Johnstone Supply, LLC

Report an issue with Johnstone Supply HVACR.
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Why should I report an Issue with Johnstone Supply HVACR?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Johnstone Supply, LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Johnstone Supply HVACR

1. Johnstone Supply delivers cutting edge functionality like access to real-time pricing & availability, saving products to lists for easy ordering, access to all your past orders, industry leading search functionality including search filters that allow you to quickly dive deeper into your results by selecting brands and different attributes of our products, and the ability to search within certain categories.

2. Johnstone Supply is the leading cooperative wholesale distributor providing brand name products, expert technical knowledge and superior customer service to the HVACR industry.

3. With the new Johnstone Supply app, save your store and login information for easy access so you can begin shopping in less time.

4. Order Pad – Easily enter Johnstone Supply or manufacturer part numbers directly into our order pad and add them to your cart in no time.

5. Enjoy real-time pricing and availability* calls, directly to your local Johnstone Supply store.

6. On our product detail screens you’ll find information such as brand, manufacturer part number, country of origin, over 500 unique product attributes, MSDS sheets and more.

7. Order History – Access all of your order history at your Johnstone Supply’s store online.

8. By making it easier to find products and view enhanced product information, shopping becomes effortless!

9. Johnstone is the leader in the HVACR industry and we have more data and more information than any wholesale distributor in the world.

10. Product Lists – Save your favorite products to a list for quick viewing or ordering at a later time.

11. The Johnstone mobile app is the source for HVACR products.

Johnstone Supply HVACR Customer Insights

1. This application in its current state is worthless for Android devicesAwful app, it's can't edit orders, it some how turns in to a webpage for some reason at times, it crashes I have a pixel 5 running Android 11.Used to be half-way decent, now it constantly ask you to log in for price and when it does let you log in it still doesn't give you the price.

2. Sometimes it shows pricing others it signs me out and asks me to sign in again but doesn't show pricing.It takes a little time to populate pricing.

3. Nothing seems to help it restore the ability to scroll pages on Samsung A53.Entirely not optimized for Android usage.

4. I have uninstalled and reinstalled this app several times to no avail.I like having it, but often, I lose my ability to scroll pages until I restart my phone.

5. I don't understand why it's hidden at first but it's a decent appThis app runs terribly and never had accurate pricing.

6. Asks me to sign in through a mobile web browser upon opening the application via the Play store.

7. Pushing the menu button just causes the screen to go dark.

8. The menu button in the app does not function.

9. I cannot view my account or do an account inquiry.

10. Awful!!Needs work.

Steps to Troubleshoot & Fix Johnstone Supply HVACR Issues

1. Fix Johnstone Supply HVACR Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Johnstone Supply HVACR: Restarting the app will resolve most errors.
  2. Update the Johnstone Supply HVACR App. Here is how:
    1. On Android goto PlayStore » Search for "Johnstone Supply HVACR" » Open Johnstone Supply HVACR » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Johnstone Supply HVACR » click "UPDATE".
  3. Clear Johnstone Supply HVACR app cache: Clearing cached data will force your app to retrieve the latest data directly from Johnstone Supply HVACR servers.
    1. On Android, goto Settings » Apps » Select "Johnstone Supply HVACR" » click Storage » click "Clear Cache".
  4. Check Johnstone Supply HVACR app permissions. If any of these permissions required to use your device's features are disenabled, Johnstone Supply HVACR might not work.
  5. Uninstall and reinstall Johnstone Supply HVACR. If nothing else has worked, completely uninstall Johnstone Supply HVACR then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Johnstone Supply HVACR not working


2. Fix Johnstone Supply HVACR Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Johnstone Supply HVACR be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Johnstone Supply HVACR not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Johnstone Supply HVACR may not be able to connect to the Internet when running in the background.

Reported Issues