Published by JogjApp

Report an issue with MiniBox.
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Why should I report an Issue with MiniBox - Stream & Video Downloader?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of JogjApp to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

MiniBox Customer Insights

Steps to Troubleshoot & Fix MiniBox Issues

1. Fix MiniBox Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MiniBox: Restarting the app will resolve most errors.
  2. Update the MiniBox App. Here is how:
    1. On Android goto PlayStore » Search for "MiniBox" » Open MiniBox - Stream & Video Downloader » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MiniBox » click "UPDATE".
  3. Clear MiniBox - Stream & Video Downloader app cache: Clearing cached data will force your app to retrieve the latest data directly from MiniBox servers.
    1. On Android, goto Settings » Apps » Select "MiniBox - Stream & Video Downloader" » click Storage » click "Clear Cache".
  4. Check MiniBox app permissions. If any of these permissions required to use your device's features are disenabled, MiniBox might not work.
  5. Uninstall and reinstall MiniBox. If nothing else has worked, completely uninstall MiniBox then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MiniBox not working


2. Fix MiniBox Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MiniBox be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MiniBox not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MiniBox may not be able to connect to the Internet when running in the background.

Reported Issues