Published by JixiPix Software

Report an issue with Portrait Painter.
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Why should I report an Issue with Portrait Painter?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of JixiPix Software to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Portrait Painter Customer Insights

1. wasted my money.A one of a kind app that creates realistic looking painting like portraits without having to be connected to the internet.App should allow you to open a file into it, so we don't have to give full storage permissions.Paintings look lousy and not one bit realistic.

2. I rediscovered it and I'm glad I did! Awesome.This app not work properly 😒 and painter colors can not working 😕 don't download this 😤app becar aahethis app is easy and fun to use, still new to me and still learning!Just got this app but I already absolutely love it.

3. Results will vary depending on the source image but this free version of the app produces good-quality painterly effects with minimal effort.

4. i think those reviews on here fake, dont buy, just does same as any other paint app and it does not even look good.

5. Thanks!I've been using this app 4 a while now and I'm still learning new things.

6. That being said keep up the good work.

7. Sincerely-Your Fandid not liks it, paints are too heavy, pretty much useless.

8. Better apps availableI had this app for a long time and for some reason deleted it.

9. It's one of the best photo edit apps I've experienced.

10. I thank the developers for such a great app.

11. I highly recommend this app in more ways than one.

Steps to Troubleshoot & Fix Portrait Painter Issues

1. Fix Portrait Painter Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Portrait Painter: Restarting the app will resolve most errors.
  2. Update the Portrait Painter App. Here is how:
    1. On Android goto PlayStore » Search for "Portrait Painter" » Open Portrait Painter » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Portrait Painter » click "UPDATE".
  3. Clear Portrait Painter app cache: Clearing cached data will force your app to retrieve the latest data directly from Portrait Painter servers.
    1. On Android, goto Settings » Apps » Select "Portrait Painter" » click Storage » click "Clear Cache".
  4. Check Portrait Painter app permissions. If any of these permissions required to use your device's features are disenabled, Portrait Painter might not work.
  5. Uninstall and reinstall Portrait Painter. If nothing else has worked, completely uninstall Portrait Painter then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Portrait Painter not working


2. Fix Portrait Painter Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Portrait Painter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Portrait Painter not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Portrait Painter may not be able to connect to the Internet when running in the background.

Reported Issues