Published by Jimdo GmbH on Aug 22, 2024

Report an issue with Jimdo Creator.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Jimdo Creator?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Jimdo GmbH to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Jimdo Creator

1. With the Jimdo Creator app you can create a free website, blog, or store—no coding or technical skills required.

2. Jimdo Creator app features include: editing store orders, search engine optimization, adding a contact form and more.

3. The design of your Jimdo website is responsive and automatically optimized for smartphones, tablets, and desktops.

4. Build your own website with the Jimdo website builder for Android!

5. Just use the app to edit your website anywhere and from any device: mobile, tablet, or desktop.

6. As a JimdoPro or JimdoBusiness customer, you can see the most important statistics for your website directly from your Android device—like visitors, page views, and more.

7. Write and publish blog posts by creating text, photos, or galleries on your mobile device or tablet.

8. More than 20 million websites have already been created with Jimdo’s do-it-yourself website builder.

9. Add categories to your posts, choose which posts to display on different parts of your website, then share them.

10. All Jimdo websites are optimized for mobile devices and look great on a desktop as well.

11. Just sign up and create a new website directly from the app.

Jimdo Creator Customer Insights

1. The website admittedly has more options and customisation, however the app is just super easy to use and just allows me to start writing whenever something comes to mind.

2. It also allows me to see how other people would be seeing my blogs on the phone and share to my social media accounts much easier.Another website builder that doesn't do as it says.

3. Perfect for diy website creators and entrepreneurs! Far easier to use than WordPress.I've just started but with that in mind it seems really easy to maintain a free site.

4. Moving on to try other apps till I find one that actually worksThis is a pure joke actually when I add my correct email address It kept on insisting that I need to add a valid email address so I give you 1 star for this App, better fix I need to start.

5. Add some definitions, on page info pop-ups, and tutorials and I'll come back to add the 5th star.omg, so easy! drag and drop, if I can do it anyone can!! I especially enjoy how there are no adjustments required between mobile tablet and pc formats.

6. The website builder has a variety of templates that allow you to create an amazing website without any coding experience.

7. But these minor details will help to put you over the edge.I recently tried the website building app called Jumbo, and I was impressed.

8. However, I withheld a star for now, due to the lack of information, and thus understanding of how to set up deferent templates, what should go where in the various headings, and just overall lack help features that should accompany all data point entries.

9. The app is easy to use, and I was able to create a professional-looking website in no time.

10. I especially appreciated the free domain name registration, which made it easier for me to get my website up and running.

11. The customer support team is also very helpful, and they were available.I have had a Jimdo website for 10 years now and I love it.

Steps to Troubleshoot & Fix Jimdo Creator Issues

1. Fix Jimdo Creator Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Jimdo Creator: Restarting the app will resolve most errors.
  2. Update the Jimdo Creator App. Here is how:
    1. On Android goto PlayStore » Search for "Jimdo Creator" » Open Jimdo Creator » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Jimdo Creator » click "UPDATE".
  3. Clear Jimdo Creator app cache: Clearing cached data will force your app to retrieve the latest data directly from Jimdo Creator servers.
    1. On Android, goto Settings » Apps » Select "Jimdo Creator" » click Storage » click "Clear Cache".
  4. Check Jimdo Creator app permissions. If any of these permissions required to use your device's features are disenabled, Jimdo Creator might not work.
  5. Uninstall and reinstall Jimdo Creator. If nothing else has worked, completely uninstall Jimdo Creator then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Jimdo Creator not working


2. Fix Jimdo Creator Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Jimdo Creator be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Jimdo Creator not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Jimdo Creator may not be able to connect to the Internet when running in the background.

Reported Issues