Contact Document Scanner Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Document Scanner.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Need to fix the aesthetics a bit, and ability to move files and I will gladly purchase the Pro Version and give 5 Stars !Ok so, I just spent the last 3 days researching and testing 15 document scanner apps... Besides the usual, my top feature requirements were 1) ability to upload to cloud, print and/or save to device 2) robust color editing features 3) batch scanning and multi pg docs and lastly 4) no upload restrictions or required subscription - 1 time pay only... I have a pretty old phone, so some (4) were automatically eliminated due to freezing.

2. Also it makes various options like rearranging pages in the pdf, highlighting and changing the colour for better clarity and also the best feature is that it detects the writing/printed part and crops out the unwanted part of the page (it is accurate 90% of the times).

3. I am limited to maybe five attachments per email or it glitches and sends the same copy multiple times so I spend a lot of time scanning then emailing in five pdf blocks.

4. That is, after the whole document is scanned, there is no option to replace a slightly off page with another fresh one in the editing phase.

5. This is my first pdf maker app so I can't compare others, but I am very happy with the functionality and how easy it is to use.Great app but.... As someone else pointed out, moving files out of a folder is impossible.

6. Would like continue scans in a document to follow that naming convention followed by a number.It's a really good app.

7. This app is great for Attorneys, students and other document gatherers.

8. But I think that the scanning and filter part needs more work to be more clear and accurate.

9. It has Ads but I don't remember finding any ads that pop up and disturb my work while I'm doing anything in the app.Great alternative to camscanner.

10. The ads are unobtrusive and the document scanner tool is fast and accurate.

11. It also gives the options of several different filters for the scanned page.

1. Fix Document Scanner Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Document Scanner: Restarting the app will resolve most errors.
2. Update the Document Scanner App. Here is how:
   1. On Android goto PlayStore » Search for "Document Scanner" » Open Document Scanner - PDF Creator » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Document Scanner » click "UPDATE".
3. Clear Document Scanner - PDF Creator app cache: Clearing cached data will force your app to retrieve the latest data directly from Document Scanner servers.
   1. On Android, goto Settings » Apps » Select "Document Scanner - PDF Creator" » click Storage » click "Clear Cache".
4. Check Document Scanner app permissions. If any of these permissions required to use your device's features are disenabled, Document Scanner might not work.
5. Uninstall and reinstall Document Scanner. If nothing else has worked, completely uninstall Document Scanner then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Document Scanner not working

2. Fix Document Scanner Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Document Scanner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Document Scanner not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Document Scanner may not be able to connect to the Internet when running in the background.