Published by Offers Calling

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Why should I report an Issue with Mockup creator for T-shirts, m?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Offers Calling to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Mockup creator Customer Insights

1. I get one feature to work with and to access any tool in thr mock up feature, I'm forced to watch an ad for every tool I want to unlock.It is quite unique, as thou the makers of it ,been through what it is to be searching for an app that covers multiple graphic design concepts & here it is under one umbrella...hoping with more usage i dont encounter any crazy glitch/bugs.This app used to be great but for some reason it no longer works.

2. I did not spend a single penny but have created more than 200 designs to sell tshirts and mugs across my own Website, Amazon and red bubble.Download with your eyes closed.🤩😍one of the best app in recent time.

3. Try changing colors, adding posters to save/export' it's probably a bug issue from your end that needs to be fixed because I have done everything I could to save or export my 'edited' mockups.

4. When I go to posters and try to fix my photos, They don't always fill the space of the object completely.This app is exceptionally wonderful, it is easy to navigate, and its quality for printing is superb.

5. The app just doesn't work on my samsung galaxy.

6. Samsung galaxy s10+I'm sure its fantastic, if I lived in another country.

7. Keep up the good work.The mockup generator is on another level.

8. the best thing is lots of customization choices we have ...and that too even for variety of the products....App is still not workimg even after the update.

9. Not even in the "my designs section" It still says 'can't save unedited files.

10. I've tried uninstalling and reinstalling and still nothing.

11. I'm not in need of videos mockups.

Steps to Troubleshoot & Fix Mockup creator Issues

1. Fix Mockup creator Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Mockup creator: Restarting the app will resolve most errors.
  2. Update the Mockup creator App. Here is how:
    1. On Android goto PlayStore » Search for "Mockup creator" » Open Mockup creator for T-shirts, m » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mockup creator » click "UPDATE".
  3. Clear Mockup creator for T-shirts, m app cache: Clearing cached data will force your app to retrieve the latest data directly from Mockup creator servers.
    1. On Android, goto Settings » Apps » Select "Mockup creator for T-shirts, m" » click Storage » click "Clear Cache".
  4. Check Mockup creator app permissions. If any of these permissions required to use your device's features are disenabled, Mockup creator might not work.
  5. Uninstall and reinstall Mockup creator. If nothing else has worked, completely uninstall Mockup creator then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Mockup creator not working


2. Fix Mockup creator Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Mockup creator be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Mockup creator not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Mockup creator may not be able to connect to the Internet when running in the background.

Reported Issues

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