Contact PicsPlay Pro Customer Service

Why should I report an Issue with PicsPlay Pro?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of JellyBus Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Do not buy until they come out with an update because it simply crashes and is useless on those devices.This app no longer works!!! I actually purchased 7 years ago .. great job on the cheated ... You truly dropped the ball with keeping up with updates in technology .. phones change .. should've would've but neglected to!This is always been my favorite photo editing app but for some reason it's been weeks and weeks and it's still not working I even uninstalled and reinstalled it and it still just shuts down every time you get started.

2. I paid for the PRO version and the app crashes while adding text, crashes while adding filters, crashes while using paintbrush... Used to be a good "go-to" app, but it seems jellybus can't keep up with "fixes" :-(Upgraded to one plus 8t and the app no longer works.

3. Not sure what happend but I guess I need to find a new photo editing app.This used to be my favorite app for creating memes, but it doesn't work anymore.

4. Will need to uninstall if it's not going to work.I used to love this app but the last few months I cant add text to a photo without it crashing.

5. Tried to force stop reopen but nothing seems to work, it will open and I can change/edit something with one filter but when I try to apply the edit and move on to the next it just shuts down.

6. Whenever I tap the apply button to implement whatever change I've made, without fail, the app crashes.Needs a fix! All of a sudden, nothing works.

7. Could definitely use updated filters/features to keep up with the large detailed photos coming from most current phones.App won't save photos.

8. Bummer because I loved this app?I love this app and have been using it for years.

9. Last update was three and a half years from the date of this review.

10. However, it does not work on newer android versions.

11. Please fix...this is my go-to app for photos! When bug is fixed, this is a 5 star app!.

1. Fix PicsPlay Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart PicsPlay Pro: Restarting the app will resolve most errors.
2. Update the PicsPlay Pro App. Here is how:
   1. On Android goto PlayStore » Search for "PicsPlay Pro" » Open PicsPlay Pro » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PicsPlay Pro » click "UPDATE".
3. Clear PicsPlay Pro app cache: Clearing cached data will force your app to retrieve the latest data directly from PicsPlay Pro servers.
   1. On Android, goto Settings » Apps » Select "PicsPlay Pro" » click Storage » click "Clear Cache".
4. Check PicsPlay Pro app permissions. If any of these permissions required to use your device's features are disenabled, PicsPlay Pro might not work.
5. Uninstall and reinstall PicsPlay Pro. If nothing else has worked, completely uninstall PicsPlay Pro then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing PicsPlay Pro not working

2. Fix PicsPlay Pro Server issues & Internet Connection

1. Check network connection: An unstable Internet will make PicsPlay Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to PicsPlay Pro not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, PicsPlay Pro may not be able to connect to the Internet when running in the background.