Contact JYouPro Customer Service

Just loaded JyouPro on cell for my bracelet. I have not been asked to register so I can not sign in and I am not able to set the time on the bracelet or do any personal data entry. what is wrong? jerry

I can’t make an account on the jyoupro app for some reason. Is there anyway you can help?

Try charging watch and 2 charging pin came out of watch to charging cord. Put them back in watch. Got one in wrong hole and other won’t stay in. Can’t get the one out. Any idea how to get it out or where to take it to get it repair. It is under warranty Do you replace them. Please let me know.

Watch faces don't change through JYouPro app.

The blood pressure doesn't register on my app anymore .how can I remedy this?

Please put in app in dial market (electrical meter). I buy watch because that dial theme.
Kind regards

Can not sync watch with iphone

I cannot register my JYouPro smartwatch. It doesn’t matter what password I try and enter after I type in the first character the password line changes and says strong password and you can’t type anything else. I also got a pop up that says scan text. I don’t know what that means at all. I can’t register this smartwatch and it’s frustrating.

My watch does not want to charge or switch on

My iPhone settings show my BingoFit NY03 watch connected to Bluetooth and the JYouPro app shows it as connected but when I try to sync it just stays stuck on Synchronising 0% and doesn't sync at all.

I have purchased a SENBONO GTS3 smart watch for my grandaughter, she has a Aspera AS6 phone, and has downloaded the JYOUPro app, and when she goes into the app it comes with an error that says "This Feature not Available on this device". can you please advise how to fix.
Regards
Simon

Hello, everything works fine but when I set up the custom wallpaper for my watch, it is broken. I tried all types of image as well as all sizes. It looks good on other watches but not on the JYouPro app watch. Are there anyways to fix this issue? Thanks

My cell phone with the Jyoupro app on it will not find my device. It took me several tries the first time I set it up but the battery went dead and now tryting to set it up again and it won't link.

Can I add another device to the app as both my children now have the same watch?

i need a replacement charging cable. how do i order?

thanks

I’m trying to find replacement silicon bands for my JYouPro

Android 5. Every thing working. But can not stop the app. This is serious security issue. Also noted that ebay took watch off listings (but didn't say why)

I purchased the inspiratek tracker for my son for an Easter gift.
First, I was told that it works with MyFitnessPal and it doesn’t.
Second, I specifically made sure it was waterproof and obviously it’s not.
My son was playing off the shore at a lake for a couple hours and then by that night,
The screen completely went blank and will not turn back on. Also, it constantly jumps between being connected and disconnected.
He has only had it for a month. Help please.

Why jyoupro apps can't connect with my smartwatch..it says that Android 5.0 and above are supported by these apps ... please give a solutions ..

I have purchased a 2nd watch for my husband because I love mines. Unfortunately I am unable to get his set up to his phone.

How do I recover my password?

I need a new charger for watch, fitness tracker
Mailing address:
P.O. Box 2436 joplin mo 64803
Purchased dec 2021

Ich habe vor ungefähr einem Jahr eine Uhr aus Ihrem Haus geschenkt bekommen. Leider ist inzwischen das Armband völlig kaputt. Gibt es die Möglichkeit ein kostenloses Ersatzarmband zu bekommen?
Vielen Dank
Mit freundlichen Grüßen
Vollmer Manuela
Im Freudenstück 29
77855 Achern

dont know how to set the time and date and such

I am unable to access my account. I have requested for my password to be recovered from your site but I have yet to receive an email.

This app does not seem to work properly with the Samsung Galaxy A31.
1. Does not allow me to register
2. If I need another face clock, do not allow to dowonload.

Registration fail. And the watch face won’t change. I can’t set up my account, even with VPN. Please fix this problem, so I can be able to log in. Thank you

My watch battery runs down too quickly. What do I do?

Why is nt the JYouPro app not working anymore?
Regards Tanya Percival.

I have brought a Topplus fitness tracker and it won't sync with my mobile on Jyoupro app ....can you please help.

I did a factory reset and now I can't get my watch to turn back on. I am also having trouble syncing it, not sure which one to choose.

Unfortunately l let my watch battery run down and now it won't charge at all .l have tried everything l can think of reset upgrading.all am getting is the time and that's only when l press for 3 secs nothing else works .

Hello pls how can I get extral band?

Good day I Love the app please could add/create a chronological Dial Setting ?

The app is not synching with watch. What is wrong with the app. I pressed the synch button but nothing, re scanned, still not synching although watch is connected. Using a Y5 116 d watch. Please help. Date and time and all data not synchronisation.

Nice work

My J pro will not switch on though charged, tried to factory reset from app but will not do it as not switched. Also tried to unlink form app and refind and will now just lost
FT803HR-637E

The app is not synching with watch for 3 days now. What is wrong with the app. No synch symbol top right. I unsynched watch, re scanned, still not synching.

My watch is synced to my phone and date and time are correct on my phone but the date on my watch is incorrect. I can not get logged in to the app....it just spins and stays on sign in screen

I need a password reset. I cannot log on

Since yesterday I can only get my steps, blood pressure etc. on my watch, I cannot get it on my iPhone 7. Skid I can only get messages on my phone but not in my watch. My Bluetooth e won’t connect to JYouPro. I’ve tried everything. It was all working yesterday

Restart the password

I need somebody to call me I have some questions about my jyoupro (4076692643)is my number

Can not Log-in to JYouPro on phone.

I have a fitband. It is not ON now. How to replace the button cell. Please Guide me. My dad had purchased from USA. Is ther any centre in india for such solution or repairing help.

The report in my app only shows sleep time till 8 am. I work night shift and sleep until 10 am or so but does not show in my app

My watch has been working just fine then it turned off on me and l can't see to turn the device back on can you please help

How to calibrate blood pressure reading? The SBP is reading too low.

Hi, im really amazed by this app, however can u please add more features for my smart watch? Its been forever, u can add temperature, or better design, ect...

Ps: my device is WAVE S-EE66 V103

When opening app, I get the the following message: "This feature is not available on this device". It appears under Notification Access.
The app has ALL the permissions.

hi, I have an ip68 waterproof fitness watch. The watch screen is not showing anything. I bought this watch 5 months ago

My app won't sync to device intermittently. I keep it charged and updated Do you have a fix.

Hello. I want to register in JYouPro app but it doesn’t work. It says ‘registration failes - 1001’. What should I do?

I can’t register my details to sign in

The app will not work on my galaxy 11 phone

Hi, the map does not track my walk, only shows start and stop location.

Will not complete sync cycle. Stops at 33%. Last synced 11/7/2021 at 1430.

The reset password is not allowing me to log in

Can't login into app on phone

I have a Jyoupro v2.9(build 8) and the clamp that you use to attach to the devise to charge it has broken. Do you know where I can buy a new one. It was originally bought at Amazon.ca but they no longer sell them.

I've got your watch and most things are not working ... no walking..running or anything...the heart rate works as well as the blood pressure... but no walk..run etc counter...please help me...I'm waiting for your response

Hello. Is it possible to upload the dials I have chosen to the watch?

I bought 2 watches and the app won't work at all I can't synced data or set time or anything

I need a replacement band. Where can I buy it? Thanks,

The charger for my JYouPro band recently stopped working. The band is a model JYouPro Color Smart Fitness Tracker - 0.96inch w/ BP/BO/HR Heart Rate Monitor. Is it possible to get replacement charger? Mine is less than a year old and I love my band. Truly miss having it since the charger stopped working.

My JYouPro won't charge

I can’t read the device outside. Can the brightness be adjusted

My Jyoupro can not reproduce the sound of incoming calls.The caller hears me but I do not hear anything.
How can fix this?

Can't register an account. Get error 1001. Using app on iPhone 6, running IOS 12.5.4

can i connect to what's up?

How do you stop the watches from coming on when you move your wrist the wrong way (hand-up screen I think it's called) as it's nice in certain situations but totally annoying if you are trying to sleep and your restless and your watch keeps lighting up every few minutes!

The date is incorrect and when I sync the date remains incorrect

I have the Pewant Fitness Tracker Smart Watch,IP68 Waterproof Activity Tracker Smart Watch and I am starting to have problems syncing it. Most days my time is wrong and all of my data is lost.This is frustrating when tracking for weight loss purposes. I would greatly appreciate it if you would send me another watch.

Thank you

My watch does not charge .The watch is less then a year old

Hi, why it is not showing blood pressure data? all the rest works well, kind of.

Please give me the prices

My JU pro tracker device will no longer connect with my iPhone. It will read my heart rate, my blood pressure, my oxygen intake, my steps, and everything else. But it will not pick up the time and date from my iPhone, and it will not connect to my iPhone. What was a very good product has now turned into one that is not really worth having.

Fitness Tracker less 1 year old watch not charging

Fitness Tracker less then a year old will not charge

Hi there,

I received a JYouPro watch as a gift from my employer but after charging once the USB snapped off the watch and it can no longer be used. The product is still under warranty so can I request a new one?

Just upgraded to iPhone 12 and my watch cannot connect. Says no device discoverable. How do I fix this?

Time is off 6.5 hours. I thought the watch time was automatically updated through a satellite. But time is off. Please fix it

How can I order a charger for my Jyoupro Smart Watch

My smart watch will not come on after the battery died and it will not charge. I have only had it for 2 weeks and I have tried to charge it on different outlets, made sure everything was clean and connected correctly. I am a bit upset about this.

Where can I buy strap for jyou Y5-FD95

Ik heb een nieuw bandje nodig

My daughter and son both got your watches or christmas i had my daughters watch synced to my phone becaue they are too young to have phones and my sons to our ipad. However I want to switch it and have my sons on my phone and daughter on the ipad. I have unbinded my daughters watch from my phone even deleted the app and reinstalled it and i can not find my sons watch on the app even though i have them right next to each other. I can sync it to the ipad but not my phone and i want it on my phone. I remember when i first set it up i had this same problem but didnt think it would matter now based now the amount they use/wear watches I want my sons on my phone to help get it updated easier since he always wears his. please fix this ASAP

Nem tudok regisztrálni ,nem tudom regisztrálni a fiókomat

My band broke can I get a replacement for it$

Hiermit kündige ich mit sofortiger Wirkung das ABO für J You Pro und entziehe Ihnen den Bankeinzug.

Hiermit kündige ich mit sofortiger Wirkung mein Abo für J YUO Pro und entziehe Ihnen den Bankeinzug. Rosemarie Böttcher

My band discolored,wanted a replacement for my watch plz.. Pink plz

How do I create an account so I can log in?

Not connecting to phone no sleep data an d today no step data

I went swimming with my watch on and now it has water on the inside of the glass. One of the reasons I bought this watch was it supposedly is able to get wet with no problems. I already had it in a bag of rice overnight and that didn't help. I was wondering about another solution for this problem? Thank you

My watch will not let me know who is calling me.

I need a new watch band for my JYOUPro how do I get one

Shalom,
All my efforts to bind watch to smartphone samsung A8 with bluetooth ,does not works at all.
All the ways were done,nothing.

I wish to activate a new device. Pre iOS one broke. How do i pair the new device with the app?

hi, i got this watch because i am apart of a child’s fitness program at a hospital and i was given the watch by them. i’m trying to connect it to my phone but it isn’t working, it doesn’t detect the device and i really need it to work. thank you.