Contact Jack in the Box Customer Service

Why should I report an Issue with Jack in the Box® - Order Food?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Jack in the Box Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It’s like having a Jack in the Box in your pocket… only it doesn’t weigh 350 tons and have people working inside it.

2. The Jack in the Box Mobile App provides a fast and easy ordering experience for pickup or delivery.

3. Like The Jack Pack — our secret VIP rewards club.

4. In fact, please don’t keep it a secret. Tell everyone you know.

5. There are also tons of offers and deals you can’t find anywhere else.

6. Only it’s not really a secret.

7. Cause that would be creepy.

8. You’ll be rewarded with yummy food! • Enable push notifications and never miss a great deal! • App will read your mind and tell you what you want. Just kidding! Or are we??? OK, we are… for now.

1. Oh, and it doesn't register "no cheese" on the chicken club on the order summary screen 4 some ungodly reason.Worst app in the history of apps! Can't redeem offers or points because there are no valid items for the offer available.

2. Edit 10/6 the new version doesn't allow to order tacos and is not as easy to use.The last update is absolutely bonkers.

3. I feel their online discounts are all a scam trying to get you to buy items you normally wouldn'tUnusable, it's simple enough to set up an order and even apply discount codes.

4. However, for at least 2 months, once the order is ready to go, the "place order" button stays greyed out so you cannot place a mobile order.

5. The customer service, however, is definitely lacking.Although I can order my food earlier with the app and use my card easily, the speed of the service is about the same.

6. As I go to order for the next day, the app glitches out, and the time of pick up resets to asap and it places the order.

7. (Also not an option even though it hasn't been made yet) its to far away for me to drive since it's next to work, now I'm gong to talk to customer service in hopes they do something.

8. Still cannot order from Jr menu (i.e., grilled cheese, Jr.

9. Overall a horrible experienceBack buttons on phones FINALLY work again, offers aren't nigh non-existent anymore, and you won't get singed out if you look at it funny.

10. I thought I'd order on the app to pick up on my way to work.

11. Sometimes ordering is easy, other times it feels like something simple like selecting a restaurant requires you to repeatedly tap the button to get it to register before you end up having to close and relaunch the app.

1. Fix Jack in the Box Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Jack in the Box: Restarting the app will resolve most errors.
2. Update the Jack in the Box App. Here is how:
   1. On Android goto PlayStore » Search for "Jack in the Box" » Open Jack in the Box® - Order Food » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Jack in the Box » click "UPDATE".
3. Clear Jack in the Box® - Order Food app cache: Clearing cached data will force your app to retrieve the latest data directly from Jack in the Box servers.
   1. On Android, goto Settings » Apps » Select "Jack in the Box® - Order Food" » click Storage » click "Clear Cache".
4. Check Jack in the Box app permissions. If any of these permissions required to use your device's features are disenabled, Jack in the Box might not work.
5. Uninstall and reinstall Jack in the Box. If nothing else has worked, completely uninstall Jack in the Box then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Jack in the Box not working

2. Fix Jack in the Box Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Jack in the Box be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Jack in the Box not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Jack in the Box may not be able to connect to the Internet when running in the background.