Published by CAMRA - Campaign for Real Ale

Report an issue with The Good Beer Guide APP.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with The Good Beer Guide APP?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of CAMRA - Campaign for Real Ale to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

The Good Beer Guide APP Customer Insights

1. An additional useful feature would be to be able to filter on favourites, so that you can bookmark preferred pubs as favourites before going on holiday, and then see a list of them when you go on holiday by using the filter.Great app with list of real ales in pubs, ability to search for a pub selling a real ale is great feature too.

2. The ne version comes up with "error finding location" almost every time, even though other apps using location work fine.

3. DON'T WASTE YOUR MONEY.Unreliable. Frequently cannot connect due to "Error finding location, Are you indoors" All other apps that require location work.

4. However the location and search facility is a real pain to use, it has been an issue for a long time and needs sorting.

5. On first use, how to choose a location to search for a list of pubs is very confusing.

6. Location data lacks accuracy at times which makes the useful navigation feature pointless.

7. Please sort out the search facility."You are not connected to the internet" is a regular message despite being able to connect with every other app on my phone via 4G and/or wi-fi.

8. CAMRA should ensure that location data is input accurately at local branch level.

9. You can't currently buy a subscription (PLEASE PUT THAT ON THE APP STORES TO STOP USERS WASTING THEIR TIME), but I cant see there is much extra to justify a subscription anyway (when I 1st got it years ago, you had to have a subscription for it to work at all).

10. A quick fix would be to change the wording which says "current location" to say "choose location".

11. Also the map function seems not to work, saying there is no internet connection, when there is and everything else on my phone works fine.

Steps to Troubleshoot & Fix The Good Beer Guide APP Issues

1. Fix The Good Beer Guide APP Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart The Good Beer Guide APP: Restarting the app will resolve most errors.
  2. Update the The Good Beer Guide APP App. Here is how:
    1. On Android goto PlayStore » Search for "The Good Beer Guide APP" » Open The Good Beer Guide APP » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Good Beer Guide APP » click "UPDATE".
  3. Clear The Good Beer Guide APP app cache: Clearing cached data will force your app to retrieve the latest data directly from The Good Beer Guide APP servers.
    1. On Android, goto Settings » Apps » Select "The Good Beer Guide APP" » click Storage » click "Clear Cache".
  4. Check The Good Beer Guide APP app permissions. If any of these permissions required to use your device's features are disenabled, The Good Beer Guide APP might not work.
  5. Uninstall and reinstall The Good Beer Guide APP. If nothing else has worked, completely uninstall The Good Beer Guide APP then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing The Good Beer Guide APP not working


2. Fix The Good Beer Guide APP Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make The Good Beer Guide APP be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to The Good Beer Guide APP not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, The Good Beer Guide APP may not be able to connect to the Internet when running in the background.

Reported Issues