Contact The World of Cross Stitching Customer Service

Why should I report an Issue with The World of Cross Stitching?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Immediate Media Co to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This is very disappointing and if not resolved I will find another magazine to look at.I also had cross stitch crazy app which stopped working and I lost the magazines that I bought also the special editions that was given out when cross stitch crazy was cancelled over covid lockdown.

2. Now I'm going to have to hunt down an actual paper copy at more expense because there is no way I can follow a cross stitch pattern off my tiny phone screen.Dishonest and unhelpful app and company.

3. Have restarted the app and my phone multiple times cannot get the magazine to download.I initially gave this app a very poor review, however, with the latest update, my issues appear to have been resolved and I am now quite happy with the app.

4. I'll go back to getting my magazines through Zinio.Downloaded the app because I'd seen a pattern I really liked and wanted to buy the back copy of the magazine.

5. The customer service is atrocious so please proceed very carefully before buying any paid content through this app.I purchased a 1-year digital subscription, including a year's worth of back-issues for free.

6. I have lost access to a huge bundle of back issues and special editions which I purchased through the app and it's nearly impossible to contact the developer.

7. My payment went through quickly, the magazine downloaded straight away but... there is no option to print out the pattern.

8. With a digital purchase of a pattern from any other maker or publisher you can print out a hard copy - not this.

9. Otherwise, well done, Immediate Media!I have emailed them about the problem of not being able to make a copy of any pattern in my subscription so I can use it, but I have not had ANY REPLY .

10. NO hard copy of pattern possible - you can only view it within the app (not even on a computer or large screen, only on a mobile device).

11. I also bought all the back issues from july2012 and now when I have downloaded the new app for a so called better experience I have now lost every issue I have bought.

1. Fix The World of Cross Stitching Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart The World of Cross Stitching: Restarting the app will resolve most errors.
2. Update the The World of Cross Stitching App. Here is how:
   1. On Android goto PlayStore » Search for "The World of Cross Stitching" » Open The World of Cross Stitching » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The World of Cross Stitching » click "UPDATE".
3. Clear The World of Cross Stitching app cache: Clearing cached data will force your app to retrieve the latest data directly from The World of Cross Stitching servers.
   1. On Android, goto Settings » Apps » Select "The World of Cross Stitching" » click Storage » click "Clear Cache".
4. Check The World of Cross Stitching app permissions. If any of these permissions required to use your device's features are disenabled, The World of Cross Stitching might not work.
5. Uninstall and reinstall The World of Cross Stitching. If nothing else has worked, completely uninstall The World of Cross Stitching then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing The World of Cross Stitching not working

2. Fix The World of Cross Stitching Server issues & Internet Connection

1. Check network connection: An unstable Internet will make The World of Cross Stitching be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to The World of Cross Stitching not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, The World of Cross Stitching may not be able to connect to the Internet when running in the background.