Published by iHandy Ltd.

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Why should I report an Issue with Alarm Clock Pro - Music Alarm (No Ads)?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of iHandy Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Alarm Clock Pro Customer Insights

1. not sure if app is even still supported been 10 months since last update.Perfect app, forgot I purchased the pro version and since installing a microphone blocking app and Google now seeing fit to tamper with my phones alarm settings ie auto snoozing the alarm or making it go of with no volume or vibration I resorted back to this never fail always working wonderful app.

2. My advice? Move on to a different alarm clock app.I have used and paid for this app for years and lately it is just not working on a galaxy S8 active and a galaxy s9 one running oreo and the other running pie.

3. I absolutely love this app for ease of use and love to wake up to the rooster sound...one of many to choose from! I just got a new phone and I wanted to download again but didn't find a free version anymore, so i didn't even hesitate to get this paid version.

4. Oh well, still great!I've been using this app on my android phones for years but some change in android 10 has caused errant behavior.

5. Glad to have it and highly recommend it!Fantastic, simple Alarm app - now that it's updated! I used this app all through 2016, but the app stopped updating for a while & stopped working.

6. Or 15 minutes.I've been using the free version with ads for years...since smart phones have been out.

7. The alarm popup is also pushed to the background so although it does "sound" there is no easy way to silence it.

8. Used to go full screen when alarm sounded, no longer on Android 10.

9. The only complaint I have is that the android version still doesn't seem to have the current weather feature that the ios version does.

10. You either have to volume down button or swipe down to find the alarm to silence it and if you need reading glasses you're back to the button.

11. I put my phone out of reach on my desk so nothing will happen and when I look at my alarms it still has the alarm on but an hour and a half passed.

Steps to Troubleshoot & Fix Alarm Clock Pro Issues

1. Fix Alarm Clock Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Alarm Clock Pro: Restarting the app will resolve most errors.
  2. Update the Alarm Clock Pro App. Here is how:
    1. On Android goto PlayStore » Search for "Alarm Clock Pro" » Open Alarm Clock Pro - Music Alarm (No Ads) » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Alarm Clock Pro » click "UPDATE".
  3. Clear Alarm Clock Pro - Music Alarm (No Ads) app cache: Clearing cached data will force your app to retrieve the latest data directly from Alarm Clock Pro servers.
    1. On Android, goto Settings » Apps » Select "Alarm Clock Pro - Music Alarm (No Ads)" » click Storage » click "Clear Cache".
  4. Check Alarm Clock Pro app permissions. If any of these permissions required to use your device's features are disenabled, Alarm Clock Pro might not work.
  5. Uninstall and reinstall Alarm Clock Pro. If nothing else has worked, completely uninstall Alarm Clock Pro then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Alarm Clock Pro not working


2. Fix Alarm Clock Pro Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Alarm Clock Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Alarm Clock Pro not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Alarm Clock Pro may not be able to connect to the Internet when running in the background.

Reported Issues