Published by LLC Mail.Ru

Report an issue with ICQ Video Calls & Chat Rooms.
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Why should I report an Issue with ICQ Video Calls & Chat Rooms?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
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ICQ Video Calls & Chat Rooms Customer Insights

1. I know with everything going on overseas that it might be effecting services but i feel like there could be a better system in place?Have been using app for awhile and it's always worked and never had any issue until the other day while I was online and checking new messages in my chats and I got a server connection error and I clicked continue it asked me to sign in again and when I did I got the error phone number operator not allowed and not sure why I never do anything that's against the sites policy or rules and would love to be able to get back on please help me fix this.Hi developer I have been using ICQ for a year now.

2. I reinstalled out of nostalgia but I think I'll keep it because I believe it's on its way to being an app I depend on regularly.Been great til new phone, tried to login it asks for ur phone number for the verification code and one never shows up.

3. It supports everything I used before- Gifs, Bitmoji, etc.- and the added stickers are a great touch! I couldn't be happier.Pretty great messenger and call service but why not five stars? In messaging search would be nice, and the messages are slightly off vertical center of the chat bubble.

4. Except phone number, how to sign up through email address?Thank you for all your great work.

5. Register through phone number, no verification codes, and yet, it shows error, such a useless app.

6. I key in my usual phone number, it said error has occurred please try again later and can't even send the code.

7. The only few things I hope will be added in the future are: - The same text formating on phone and desktop; bold, italic, that'd be very useful but still missing on the app.

8. Entered my phone number correctly, and it kept saying "this phone number is not allowed".

9. Unfortunately yesterday till today can't even log in using my phone application only.

10. However, when I get a message, I don't get notified 🤔 I made sure everything is turned on: sound, vibration and even the light indicator but no luck.

11. After learning that one of my favourite messaging apps was shutting down, ibwas extremely upset.

Steps to Troubleshoot & Fix ICQ Video Calls & Chat Rooms Issues

1. Fix ICQ Video Calls & Chat Rooms Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ICQ Video Calls & Chat Rooms: Restarting the app will resolve most errors.
  2. Update the ICQ Video Calls & Chat Rooms App. Here is how:
    1. On Android goto PlayStore » Search for "ICQ Video Calls & Chat Rooms" » Open ICQ Video Calls & Chat Rooms » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ICQ Video Calls & Chat Rooms » click "UPDATE".
  3. Clear ICQ Video Calls & Chat Rooms app cache: Clearing cached data will force your app to retrieve the latest data directly from ICQ Video Calls & Chat Rooms servers.
    1. On Android, goto Settings » Apps » Select "ICQ Video Calls & Chat Rooms" » click Storage » click "Clear Cache".
  4. Check ICQ Video Calls & Chat Rooms app permissions. If any of these permissions required to use your device's features are disenabled, ICQ Video Calls & Chat Rooms might not work.
  5. Uninstall and reinstall ICQ Video Calls & Chat Rooms. If nothing else has worked, completely uninstall ICQ Video Calls & Chat Rooms then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ICQ Video Calls & Chat Rooms not working


2. Fix ICQ Video Calls & Chat Rooms Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ICQ Video Calls & Chat Rooms be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ICQ Video Calls & Chat Rooms not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ICQ Video Calls & Chat Rooms may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • whenever i try logging in my icq it keeps saying invalid number.and i am so certain my number is valid,please i need a lasting solution to this problem as it is very annoying keeps getting me frustrated.

    — by peller 2 years ago

  • I lost my number 07944246375 and now I can't get into my icq app. I have a lot of friends and family on there and sentimental pictures and videos. Please help to log back on. Thanks

    — by Ike 2 years ago